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Agents of Change: Managing the Introduction of Automated Tools, Safari

By Barbara M. Bouldin

Published by Prentice Hall

Published Date: Dec 1, 1988

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Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

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ISBN-10: 0-13-715786-X

ISBN-13: 978-0-13-715786-0

Format: Safari PTG

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