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Retail Operations, 2nd Edition

By Angie Tang

ISBN-10: 981-06-7938-6 | ISBN-13: 978-981-06-7938-5 | ©2013 FT Press

Price: $29.99

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Brilliant Selling 2nd edn: What the best salespeople know, do and say, 2nd Edition

By Tom Bird, Jeremy Cassell

ISBN-10: 0-273-77120-5 | ISBN-13: 978-0-273-77120-3 | ©2012 FT Press

Price: $24.99

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Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World

By Richard Hammond

ISBN-10: 0-13-306612-6 | ISBN-13: 978-0-13-306612-8 | ©2012 FT Press

Price: $24.99

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Customer Service: A Practical Approach, 6th Edition

By Elaine K. Harris

ISBN-10: 0-13-274239-X | ISBN-13: 978-0-13-274239-9 | ©2013 Prentice Hall

Price: $89.40

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Smarter Selling: How to grow sales by building trusted relationships, 2nd Edition

By David Lambert, Keith Dugdale

ISBN-10: 0-273-75044-5 | ISBN-13: 978-0-273-75044-4 | ©2011 FT Press

Price: $19.99

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Why Should Anyone Buy from You?: Earn customer trust to drive business success

By Justin Basini

ISBN-10: 0-273-74551-4 | ISBN-13: 978-0-273-74551-8 | ©2011 FT Press

Price: $24.99

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The Finishing Touch: How to Build World-Class Customer Service

By Tony. Cram

ISBN-10: 0-273-71301-9 | ISBN-13: 978-0-273-71301-2 | ©2010 FT Press

Price: $27.99

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How to Sell: Sell anything to anyone

By Jo Owen

ISBN-10: 0-273-73127-0 | ISBN-13: 978-0-273-73127-6 | ©2010 FT Press

Price: $24.99

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Customer Service: Career Success Through Customer Loyalty, 5th Edition

By Paul R. Timm

ISBN-10: 0-13-506397-3 | ISBN-13: 978-0-13-506397-2 | ©2011 Prentice Hall

Price: $94.60

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The Secrets of Success in Selling: 12 ways to achieve exceptional results

By Nicola Cook

ISBN-10: 0-273-73009-6 | ISBN-13: 978-0-273-73009-5 | ©2009 FT Press

Price: $24.99