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Cultural Competence in Process and Practice: Building Bridges, CourseSmart eTextbook

By Juliet C. Rothman

Published by Pearson

Published Date: Oct 5, 2007


Now more than ever, the populations social workers must be trained to work with represent the broadest spectrum of humanity – in ethnicity,culture, race, religion, worldview, gender, sexual orientation, ability, and in life experiences.


This text will prepare students to work with any population they will encounter in their professional career.   It's divided into 3 parts-Unit 1 covers social work processes, Unit 2 contains student case examples, and unit 3 contains student exercises.


Table of Contents

                             TABLE OF CONTENTS








UNIT I - Cultural Competence in the Social Work Setting




Section I - Understanding Cultural Competence


A. A Range of Similarities and Differences

B. Commonly Used Terms

C The Professional Commitment to Cultural Competence

D. Personal Growth and Professional Growth



Section II - Group Affiliation and Identity


A. Social Structures and Affiliation

B. One Person, Many Identities



Section III - Vulnerability, Oppression, and Power


A. Oppression

B.  Power

C. Entitlement and Marks



Section IV - Practice Frameworks for Diversity Competence


A. General Practice Frameworks

            1. Ecological Perspective

            2. Strengths Perspective

            3. Empowerment

B. Culturally Competent Practice Models

            1. Green’s Multi-Ethnic Approach

            2. Lum’s Process-Stage Model

            3. Devore and Schlessinger’s Ethnic-Sensitive Model

C.  A Model for Knowledge Acquisition

D.  Ensuring Effective and Accurate Communication


Section V - The Skills of Culturally Competent Practice


A. Engagement, Trust and Relationship Building

B. Assessment

C. Need Definition and Contracting

D. Intervention

E. Evaluation and Termination

F. Utilization of Cultural Resources

G. Advocacy



Section VI - Cultural Competence in the Context of Practice


A. The Agency Environment - The Community

B. The agency Environment - Cultural Factors

C. Agency Services and Policies



Section VII - Knowledge and Practice: A Summary


A. Knowledge Acquisition

B. Application of Knowledge: Assessing Agency, Programs and Services, and Personal Cultural            Competencies




UNIT II - Projects in Cultural Competence in Practice 




Cultural Competence with Racial and Ethnic Groups


African-Americans                                      Cheryl Pascual

African-Americans                                      Richie Zevin

Filipino-Americans                                      Rose Solorzano

Iranian-Americans                                       Greg Cohen

Chinese-Americans                                      Kenya Sullivan

Chinese-Americans                                      Caroline Cangelosi

Undocumented Mexicans                             Rosailda Perez

Working Class Caucasians                           Eva Wexler


Cultural Competence with Gender and Sexual Orientations


Transgender People                                       Elissa Klein

Transgender People                                       Lisa Dazols

African-American Men on the Down Low   William Beyer


Cultural Competence with People with Disabilities


Deaf People                                                   Allison Reid-Cunningham

Mental Health Services Consumers               Megan Moore



Cultural Competence with Age Groups


Elderly People                                                 Christina Pollard

Adolescents                                                     Erica Tom



Cultural Competence with Special Populations


Homeless People                                             Michelle Scheurich

Incarcerated Women                                        Victoria Fleming

Alcoholics                                                        Lawrence Smith

Veterans of the Vietnam War                          Nancy O’Neil



UNIT III - Workbook






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Cultural Competence in Process and Practice: Building Bridges, CourseSmart eTextbook
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