Components of the Package:
Customer Service: A Practical Approach, 6th Edition
By Elaine K. Harris
Pearson Business Reference and Writer's Handbook (with downloadable ebook access code)
By Roberta Moore, Patricia Seraydarian, Rosemary Fruehling
Professionalism: Skills for Workplace Success, 3rd Edition
By Lydia E. Anderson, Sandra B. Bolt
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ISBN-10: 0-13-313880-1
ISBN-13: 978-0-13-313880-1
Format: Kit/Package/ShrinkWrap
$175.73 | Free Ground Shipping.
This product must be assembled prior to being shipped. Please add approximately 2 to 3 business days to the estimated shipping date of your order.