PACKAGE ISBN-13: 9780133435511

By Harris

Published by Pearson

Published Date: Jul 3, 2013

Components of the Package:

Customer Service: A Practical Approach, 6th Edition
By Elaine K. Harris

Pearson Business Reference and Writer's Handbook (with downloadable ebook access code)
By Roberta Moore, Patricia Seraydarian, Rosemary Fruehling

Professionalism: Skills for Workplace Success, 3rd Edition
By Lydia E. Anderson, Sandra B. Bolt

NEW MyStudentSuccessLab 2012 Update -- Value Pack Access Card
By . . Pearson Education