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Definitive Guide to HR Communication, The: Engaging Employees in Benefits, Pay, and Performance

By Alison Davis, Jane Shannon

Published by FT Press

Published Date: Jan 27, 2011


This is the eBook version of the printed book.

Written by nationally recognized HR communication consultants, this book is filled with practical tips on how to take HR employee directed communication from boring to compelling. This handbook, organized around the employment cycle, offers HR professionals an approach and specific techniques they can use every time they communicate (in all forms and mediums).  This desk reference will help HR professionals increase employee responsiveness to communications and participation in programs.

Table of Contents

Acknowledgments     xvii

About the Authors     xix

Introduction     1

Part I: Taking a New Approach     9

Chapter 1: Know Your Employees     11

Chapter 2: Treat Your Employees Like Customers     27

Chapter 3: Plan and Manage Communication     39

Chapter 4: Frame Your Message      55

Chapter 5: Write Simply and Clearly     69

Chapter 6: Leverage Visuals     85

Chapter 7: Use the Right Tool for the Job     101

Chapter 8: Make Meetings Meaningful–and Support Managers     119

Chapter 9: Measure Effectiveness     135

Part II: Communicating in Key Situations     151

Chapter 10: Recruiting     153

Chapter 11: Orientation     167

Chapter 12: Policies     181

Chapter 13: Benefits     197

Chapter 14: Compensation     215

Chapter 15: Performance Management     231

Chapter 16: Saving for Retirement     249

Chapter 17: Leaving the Company     263

Endnotes     279

Index     281

Purchase Info

ISBN-10: 0-13-261590-8

ISBN-13: 978-0-13-261590-7

Format: eBook (Watermarked)?

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