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Definitive Guide to Supply Chain Best Practices, The: Comprehensive Lessons and Cases in Effective SCM

By CSCMP, Robert Frankel

Published by Pearson FT Press

Published Date: Oct 16, 2013


The Council of Supply Chain Management Professionals (CSCMP) brings together state-of-the-art supply chain management case studies to help readers systematically identify challenges, evaluate solutions, plan implementation, and prepare for the future. Commissioned by CSCMP, these realistic, fact-based cases are written by world-renowned experts, and reflect the full complexity of modern supply chain/demand chain/logistics management. Coverage includes: supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers are effectively challenged to evaluate each scenario and identify the responses most likely to succeed. As they do so, they will encounter the field’s newest best practices. Even more important, they will learn how to integrate a wide array of functional activities, from forecasting and demand planning through order fulfillment and post-sales service. Using these cases, students and professionals will become familiar with a far wider range of scenarios – enabling them to solve more problems, succeed in new environments, and prepare for faster career growth. This book will be a valuable resource for operations managers, supply chain managers, production and inventory managers and planners, demand planners and managers, supply managers, logistics managers, transportation managers, students in graduate programs in OM and SCM, and professionals in related certification programs.

Table of Contents

Introduction     1
Part 1: Demand Management in the Supply Chain     3
CASE 1: Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply Chain Management (SCM)     5
CASE 2: Silo Manufacturing Corporation (SMC)--Parts A and B: Managing with Economic Order Quantity     27
CASE 3: Megamart Seasonal Demand Planning     33
CASE 4: Supply Uncertainty, Demand Planning, and Logistics Management at Goodwill Industries of Oklahoma     43
Part 2: Supply Chain Network Design and Analysis     57
CASE 5: Bertelsmann China--Parts A and B: Supply Chains for Books     59
CASE 6: Carnival Corporation Food Supply Chain     81
CASE 7: DSM Manufacturing:When Network Analysis Meets Business Reality     95
CASE 8: Kiwi Medical Devices, Ltd.: Is “Right Shoring” the Right Response?     109
Part 3: Risk and Uncertainty in the Supply Chain     123
CASE 9: Innovative Distribution Company: A Total Cost Approach to Understanding Supply Chain Risk     125
CASE 10: Humanitarian Logistics: Getting Donated Foods from Switzerland to Zambia     133
Part 4: The Functions     147
CASE 11: Breaking Ground in Services Purchasing     149
CASE 12: Lean at Kramer Sports     165
CASE 13: UPS Logistics and to Move Toward 4PL--or Not?     173
Index     187