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Designing the User Interface: Strategies for Effective Human-Computer Interaction, CourseSmart eTextbook, 5th Edition

By Ben Shneiderman, Catherine Plaisant, Maxine Cohen, Steven Jacobs

Published by Pearson

Published Date: Mar 4, 2009

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The much-anticipated fourth edition of Designing the User Interface provides a comprehensive, authoritative introduction to the dynamic field of human-computer interaction (HCI). Students and professionals learn practical principles and guidelines needed to develop high quality interface designs–ones that users can understand, predict, and control. It covers theoretical foundations, and design processes such as expert reviews and usability testing. Numerous examples of direct manipulation, menu selection, and form fill-in give readers an understanding of excellence in design. Recent innovations in collaborative interfaces, online help, and information visualization receive special attention. A major change in this edition is the integration of the World Wide Web and mobile devices throughout the book. Chapters have examples from cell phones, consumer electronics, desktop displays, and Web interfaces.

Table of Contents

Part I: Introduction


  CH 1  Usability of  Interactive Systems

    1.1 Introduction

    1.2 Usability Measures

    1.3 Usability Motivations

    1.4 Universal Usability

    1.5 Goals for Our Profession


   CH 2  Guidelines, Principles, and Theories

    2.1 Introduction

    2.2 Guidelines

    2.3 Principles

    2.4 Theories  


Part II: Development Processes

  CH 3  Managing Design Processes

    3.1 Introduction

    3.2 Organizational Design to Support Usability

    3.3 The Four Pillars of Design

    3.4 Development Methodologies

    3.5 Ethnographic Observation

    3.6 Participatory Design

    3.7 Scenario Development

    3.8 Social Impact Statement for Early Design Review

    3.9 Legal Issues


  CH 4  Evaluating Interface Designs

    4.1 Introduction

    4.2 Expert Reviews

    4.3 Usability Testing and Laboratories

    4.4 Survey Instruments

    4.5 Acceptance Tests

    4.6 Evaluation During Active Use

    4.7 Controlled Psychologically Oriented Experiments



Part III: Interaction Styles


  CH 5  Direct Manipulation and Virtual Environments      

    5.1 Introduction

    5.2 Examples of Direct Manipulation

    5.3 Discussion of Direct Manipulation

    5.4 3D Interfaces

    5.5 Teleoperation

    5.6 Virtual and Augmented Reality


  CH 6  Menu Selection, Form Fillin, and Dialog Boxes  

    6.1 Introduction

    6.2 Task-Related Menu Organization

    6.3 Single Menus

    6.4 Combinations of Multiple Menus 

    6.5 Content Organization

    6.6 Fast Movement through Menus

    6.7 Data Entry with Menus: Form Fillin, Dialog Boxes and Alternatives

    6.8 Audio Menus and Menus for Small Displays


  CH 7  Command and Natural Languages  

    7.1 Introduction

    7.2 Command-Organization Functionality, Strategies, and Structure

    7.3 Naming and Abbreviations

    7.4 Natural Language in Computing


  CH 8  Interaction Devices

    8.1 Introduction

    8.2 Keyboards and Keypads

    8.3 Pointing Devices

    8.4 Speech and Auditory Interfaces

    8.5 Displays — Small and Large 


  CH 9  Collaboration and Social Media Participation 

    9.1 Introduction

    9.2 Goals of Collaboration and Participation

    9.3 Asynchronous Distributed Interfaces: Different Place, Different Time

    9.4 Synchronous Distributed Interfaces: Different Place, Same Time

    9.5 Face-to-Face Interfaces: Same Place, Same Time


Part IV: Design Issues


  CH 10  Quality of Service 

    10.1 Introduction

    10.2 Models of Response Time Impacts

    10.3 Expectations and Attitudes

    10.4 User Productivity

    10.5 Variability in Response Time

    10.6 Frustrating Experiences


 CH 11  Balancing Function and Fashion       

    11.1 Introduction

    11.2 Error Messages

    11.3 Nonanthropomorphic Design

    11.4 Display Design

    11.5 Web Page Design

    11.6 Window Design

    11.7 Color


  CH 12 User Documentation and Online Help                

    12.1 Introduction

    12.2 Online versus Paper Documentation

    12.3 Reading from Paper versus from Displays

    12.4 Shaping the Content of the Documentation

    12.5 Accessing the Documentation

    12.6 Online Tutorials and Animated Demonstrations

    12.7 Online Communities for User Assistance

    12.8 The Development Process


CH 13  Information Search                                

    13.1 Introduction

    13.2 Searching in Textual Documents and Database Querying

    13.3 Multimedia Document Searches

    13.4 Advanced Filtering and Search Interface


CH 14  Information Visualization                                   

     14.1 Introduction

     14.2 Data Type by Task Taxonomy   

     14.3 Challenges for Information Visualization              



Afterword:  Societal and Individual Impact of User Interfaces 

     A.1 Future Interfaces

     A.2 Ten Plagues of the Information Age

     A.3 Continuing Controversies

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Designing the User Interface: Strategies for Effective Human-Computer Interaction, CourseSmart eTextbook, 5th Edition
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$63.99 | ISBN-13: 978-0-321-55789-6