Developing Management Skills, CourseSmart eTextbook, 8th Edition

For undergraduate/graduate Principles of Management and Management Skills courses.

Help students develop ten essential management skills.

Whetten/Cameron incorporates students as part of the learning experience by framing the concepts in the context of what managers actually do. Further, Developing Management Skills focuses on developing the ten essential skills needed to succeed, giving students tangible goals to work towards.

Based on suggestions from reviewers, instructors, and students, a number of changes—including new skill-assessments and cases, and updated research—have been incorporated in the eighth edition.

PART I: PERSONAL SKILLS  
1. Developing Self-Awareness  
2. Managing Personal Stress  
3. Solving Problems Analytically and Creatively  

PART II: INTERPERSONAL SKILLS  
4. Building Relationships by Communicating Supportively  
5. Gaining Power and Influence  
6. Motivating Others  
7. Managing Conflict  

PART III: GROUP SKILLS  
8. Empowering and Delegating  
9. Building Effective Teams and Teamwork  
10. Leading Positive Change  

PART IV: SPECIFIC COMMUNICATION SKILLS  
Supplement A. Making Oral and Written Presentations  
Supplement B. Conducting Interviews  
Supplement C. Conducting Meetings