Traditional marketing coverage with an e-marketing twist.
Strauss/Frost offers traditional marketing coverage with a twist: its focus is on the Internet and other technologies that have had a profound effect on marketing.
This edition reflects the disruption to the marketing field based on social media.
Table of Contents
PART I. E-MARKETING IN CONTEXT
1. Past, Present, and Future
2. Strategic E-Marketing and Performance Metrics
3. The E-Marketing Plan
PART II. E-MARKETING ENVIRONMENT
4. Global E-Marketing 3.0*
5. Ethical and Legal Issues*
PART III. E-MARKETING STRATEGY
6. E-Marketing Research
7. Consumer Behavior Online
8. Segmentation, Targeting, Differentiation, and Positioning Strategies
PART IV. E-MARKETING MANAGEMENT
9. Product: The Online Offer
10. Price: The Online Value
11. The Internet for Distribution
12. E-Marketing Communication: Owned Media
13. E-Marketing Communication: Paid Media
14. E-Marketing Communication: Earned Media
15. Customer Relationship Management
Appendix A. Internet Penetration Worldwide as of December 31, 2011
Appendix B. Glossary
Appendix C. References
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E-Marketing, CourseSmart eTextbook, 7th Edition
Format: Safari Book
$72.99 | ISBN-13: 978-0-13-296984-0