Description
Table of Contents
Contents
Chapter 1: The Link Between Your Classroom Education & New Career
The Importance of Your Externship
The Big Transition: Student to Professional
What Is Meant By “Externship”?
Applying Your Skills and Knowledge
Professionalism: The Highest Calling
Becoming Part of the Healthcare Team
Gaining Experience with Legal and Ethical Considerations
Organization and Time Management Applications
Chapter 2: Meeting and Exceeding the Expectations
Extern’s Responsibilities to Two Parties
Expectations of the College/School and Faculty
Health Documentation Requirements
Student Liability Coverage
Career Services Department Requirements
Timesheet / Record of Externship Hours Submission
Your Effort
Other Miscellaneous Responsibilities
Expectations of the Externship Site Staff/Trainers
Punctuality and Effective Communication
Proactive Learning
Adaptability in the Workplace
Willingness to Cross Train
Recognizing Protective Measures for Healthcare Workers
Going Above and Beyond
Join a Professional Organization as a Student Member
Prepare Early for Registration/Certification in Your Profession
Chapter 3: Externship Interviews
Externship Interview Requests
Proactive Measures for Externship Interviews
Researching your Site Beforehand
Resumes
Application Forms
Professional Appearance and Presentation
Discussing Your Availability and Scheduling ahead of Time
Going Above & Beyond
Chapter 4: Attitudes and Perceptions
Attitude and the Allied Health Externship
Recognizing the Human Nature of Perceptions and Attitudes
Defining Perceptions and Attitudes
Changing Detrimental Perceptions and Attitudes
Detrimental Perception #1
Detrimental Perception #2
Detrimental Perception #3
Detrimental Perception #4
Detrimental Perception #5
The Right Attitudes: Those that Promote Productivity and Success
Genuine Caring for Others
Commitment to Serve Others
Using Your Good Manners
Showing Enthusiasm
Developing Perceptions and Attitudes at the Externship Site
Chapter 5: Etiquette: Your Professional Mannerisms
The Significance of Etiquette
Aspects of Etiquette that Matter in Allied Health Professionalism & Externships
Posture and its Reflections
Fine-tune Your Verbal Mannerisms
Pay Attention to Your Wording
Distracting Behaviors to Avoid
Chapter 6: Developing Professional Relationships at your Externship Site
Aspects of Building Professional Relationships during the Externship
Functioning as a Team Member
Proactively Building Interpersonal Relationships
Effectively Communicating
Verbal Communication
Non-Verbal Communication
Written Communication
Listening
Feedback
Issues of Conflict and Conflict Resolution
Overcoming Personality Clashes
Chapter 7: Fulfilling the “Student” Role at your Externship Site
Preparing to Fulfill Your “Student” Responsibilities at Your Externship Site
Engaging in Your Externship Work and the Benefits of Doing So
How to Engage in Your Work at the Externship Site
Ask Questions
Take Notes and/or Maintain a Journal
Be Present
Ask for Feedback
Offer Help in Other Areas of the Facility or Office During Temporary Slow Times
Take Initiative and Assume Responsibility
Drawbacks of Disengagement During Your Externship Experience
How Do I Know if I Am Fully Engaged in my Learning Experience?
Acting as a Responsible Student throughout the Externship Phase
Maintaining Necessary Contact with Your School/College & Submitting Timesheets
Maintaining an Academic Mindset
Following Proper Protocol for Absences and Tardiness
Chapter 8: Benefits of Successful Externship Completion
Your Grand Entrance into the Field of Healthcare
The Big Benefits
Refining Your Skills
Career Launch Opportunities
Industry Networking
Field Experience to Enhance Your Marketability
Professional Reference & Letter of Recommendation
Final Touches
Chapter 9: Performance Evaluation and Your Grade
The Meaning of Your Performance Evaluation
Evaluation Basics
Medical Assisting Skills Evaluation: Sample
Professionalism/Career Development & Readiness
Administrative Competencies
Medical Assistant (M.A.) Practical/Clinical Competencies
Medical Administrative / Office Skills Evaluation: Sample
Medical Administrative Assistant (M.A.A) Practical Skills
Indications Provided to the Student by Evaluation Results
Other Common Externship Course Completion Requirements
Journal of the Externship Experience
Projects and Written Reports
Top Categories for Written Projects or Reports
Student Evaluation of the Externship Experience
Grading
Chapter 10: Allied Health Externship Case Studies
Preliminary Information
Case Study # 1
Case Study # 2
Case Study # 3
Case Study # 4
Case Study # 5
Case Study # 6
Chapter 11: Beyond Externship: Beginning Your Job Search
A Process with Many Parts
Becoming Familiar with the Local Job Market
Resumes
Choosing an Appropriate Resume Format
The Chronological Resume
The Functional Resume
The Combination Resume
The Entry-Level Resume
Relevant Allied Health Information to Include in the Resume
Recommendations for Resume Formatting and Writing Technique
Formatting Necessities
Writing Necessities
Finalizing the Resume
The Cover Letter
The Waiting Period
The Interview
Dressing for the Interview
Etiquette for the Interview
The Thank You Letter
Appendix: Resources
Journal
Purchase Info 
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Excelling in the Externship: A Preparation Guide for Medical Assisting and Allied Health, CourseSmart eTextbook
Format: Electronic Book
$18.99 | ISBN-13: 978-0-13-506076-6
