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Fire Administration, CourseSmart eTextbook

By Randy R. Bruegman, Jeffrey T. Lindsey

Published by Prentice Hall

Published Date: May 22, 2008

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Description

Organized into 12 chapters with helpful appendices to assist Fire Science Management and Leadership in focusing on key issues for success in today's fire services.  Author provides important information and helpful tips and feedback from industry leaders to provide practicing officials and management candidates alike with successful strategies and insight.

Table of Contents

Preface

About the Author

About the Experts

Chapter 1: Our Heritage and Our History

Chapter 2: Preparing for Your Future

Chapter 3: Principles of Leadership and Management

Chapter 4: What is Your Leadership Style?

Chapter 5: Leading and Managing in a Changing Environment

Chapter 6: Leadership Ethics

Chapter 7: Personnel Management: Building Your Team

Chapter 8: Managing Emergency Services

Chapter 9: Analytical Approaches to Public Fire Protection

Chapter 10: Quality of the Fire Service

Chapter 11: Community Disaster Planning

Chapter 12: Shaping the Future

Appendix A: Measuring Customer Satisfaction

Appendix B: WMD Response Assets Guide

Appendix C: Assessing Your Local Capacity to Respond to a Disaster

Glossary

Index

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Fire Administration, CourseSmart eTextbook
Format: Safari Book

$36.99 | ISBN-13: 978-0-13-504590-9