Table of Contents
About the Author
About the Experts
Chapter 1: Our Heritage and Our History
Chapter 2: Preparing for Your Future
Chapter 3: Principles of Leadership and Management
Chapter 4: What is Your Leadership Style?
Chapter 5: Leading and Managing in a Changing Environment
Chapter 6: Leadership Ethics
Chapter 7: Personnel Management: Building Your Team
Chapter 8: Managing Emergency Services
Chapter 9: Analytical Approaches to Public Fire Protection
Chapter 10: Quality of the Fire Service
Chapter 11: Community Disaster Planning
Chapter 12: Shaping the Future
Appendix A: Measuring Customer Satisfaction
Appendix B: WMD Response Assets Guide
Appendix C: Assessing Your Local Capacity to Respond to a Disaster
Purchase Info ?
With CourseSmart eTextbooks and eResources, you save up to 60% off the price of new print textbooks, and can switch between studying online or offline to suit your needs.
Once you have purchased your eTextbooks and added them to your CourseSmart bookshelf, you can access them anytime, anywhere.
Fire Administration, CourseSmart eTextbook
Format: Safari Book
$36.99 | ISBN-13: 978-0-13-504590-9