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Guide to Cross-Cultural Communications, CourseSmart eTextbook, 2nd Edition

By Sana Reynolds, Deborah Valentine

Published by Prentice Hall

Published Date: Jun 18, 2010

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For MBA courses in Cross-Cultural Workplace Communication, Management Communication, and International Business; also appropriate for BA courses in Business Communication, Organizational Communication, and Multicultural, Cross-Cultural, or Intercultural Workplace Communication.

The goal of this text is to help students either academically or professionally communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Providing new insights on culture not taught in sales training, Guide to Cross-Cultural Communication is a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.

Table of Contents

Part I: Understanding Cultures
Chapter 1. Relationships: Individual or Collective?    
Chapter 2. Social Framework: High Context or Low Context?
Chapter 3. Time: Linear, Flexible, or Cyclical?    
Chapter 4. Power: Hierarchical or Democratic?
Part II: Communicating Across Cultures
Chapter 5. Using Language    
Chapter 6. Writing    
Chapter 7. Communicating Nonverbally    
Chapter 8. Negotiating: Process, Persuasion, and Law    

Cultural Questionnaire
Suggested Readings and Films

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Guide to Cross-Cultural Communications, CourseSmart eTextbook, 2nd Edition
Format: Safari Book

$13.99 | ISBN-13: 978-0-13-215743-8