Human Side of Organizations, CourseSmart eTextbook, 10th Edition

For Human Relations, Behavior in Organizations, Organizational Behavior courses.

 

Widely used and respected, this text has been adopted by hundreds of colleges in the U.S. and Canada since its first inception.  "The Human Side of Organizations" delivers complete, up-to-date, practical information on how people behave in organizations, how organizations and job design affect behavior at work, and how change impacts the business organization. This new edition strives to make material more meaningful to readers through new spot check exercises, student self-assessments, personal point exercises, and skill-building activities that reinforce the material step-by-step.

Table of Contents

 

PART ONE: THE BASICS OF HUMAN RELATIONS

1.      Work and Its Place in Life

2.      Perception and Problem Solving

3.      Primary Communications

4.      Improving Communications and Managing Conflict

5.      Ethics and Etiquette

 

PART TWO: THE ORGANIZATIONAL FRAMEWORK

6.      Jobs, from Design to Appraisal

7.      Formal Organizations: How People Organize

8.      Understanding Management

9.      Small Groups and the Informal Organization

10.  Individuals and Self-Management

 

PART THREE: INDUCING ORGANIZATIONAL ACTIVITY

11.  Motivation and Morale

12.  Job Satisfaction and Quality of Work Life

13.  The Dynamics of Change

 

PART FOUR: STRATEGIES FOR IMPROVING ORGANIZATIONAL BEHAVIOR AND PERFORMANCE

14.  Leadership

15.  Stress

16.  Challenges and Opportunities