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Introduction to Electronic Commerce, CourseSmart eTextbook, 3rd Edition

By Efraim Turban, David King, Judy Lang

Published by Prentice Hall

Published Date: Oct 1, 2010

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For undergraduate-level courses in Electronic Commerce.

Explore the essential concepts of electronic commerce.

Written by experienced authors who share academic as well as real-world practices, this text features exceptionally comprehensive yet manageable coverage of a broad spectrum of EC essentials from a global point of view.

The third edition pays special attention to the most recent developments in online behavior in our business, academic, and personal lives.

Table of Contents

Part 1: Introduction to E-Commerce and E-Marketplaces    
Chapter 1. Overview of Electronic Commerce    
Chapter 2. E-Marketplaces: Mechanisms, Tools, and Impacts of E-Commerce    
Part 2: Internet Consumer Retailing    
Chapter 3. Retailing in Electronic Commerce: Products and Services    
Chapter 4. Online Consumer Behavior, Market Research, and Advertisement    
Part 3: Business-to-Business E-Commerce    
Chapter 5. B2B E-Commerce    
Chapter 6.  Innovative EC Systems: From E-Government and E-Learning to C2C E-Commerce and Collaborative Commerce    
Part 4: Other EC Models and Applications    

Chapter 7. The Web 2.0 Environment and Social Networks    
Chapter 8. Mobile Computing and Commerce     
Part 5: EC Support Services    
Chapter 9. E-Commerce Security and Fraud Protection     
Chapter 10. Electronic Payment Systems, Order Fulfillment, and Other Services     
Part 6: EC Strategy and Implementation    
Chapter 11. EC Strategy and Implementation: Justification, Globalization, SMEs, and Regulatory and Ethical Issues
Online Part 7: Applications and Site Development
Chapter 12. Launching a Successful Online Business and EC Projects
Online Appendices
Appendix A. E-Commerce and Supply Chains
Appendix B. Electronic Customer Relationship Management
Online Tutorial
T1. E-Business Plan

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Introduction to Electronic Commerce, CourseSmart eTextbook, 3rd Edition
Format: Safari Book

$55.99 | ISBN-13: 978-0-13-611002-6