Investing in People: Financial Impact of Human Resource Initiatives, 2nd Edition

This is the Safari online edition of the printed book.

More than ever before, HR practitioners must empirically demonstrate a clear link between their practices and firm performance. In this book, Wayne F. Cascio and John W. Boudreau show exactly how to choose, implement, and use metrics to improve decision-making, optimize organizational effectiveness, and maximize the value of HR investments.

Acknowledgments     xiv

About the Authors     xv

Preface     xvi

Chapter 1: Making HR Measurement Strategic     1

Chapter 2: Analytical Foundations of HR Measurement     19

Chapter 3: The Hidden Costs of Absenteeism     51

Chapter 4: The High Cost of Employee Separations     79

Chapter 5: Employee Health, Wellness, and Welfare     115

Chapter 6: Employee Attitudes and Engagement     143

Chapter 7: Financial Effects of Work-Life Programs     169

Chapter 8: Staffing Utility: The Concept and Its Measurement     195

Chapter 9: The Economic Value of Job Performance     223

Chapter 10: The Payoff from Enhanced Selection     255

Chapter 11: Costs and Benefits of HR Development Programs     283

Chapter 12: Talent-Investment Analysis: Catalyst for Change     309

Appendix A: The Taylor-Russell Tables     325

Appendix B: The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device     337