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IT Essentials: PC Hardware and Software Lab Manual, 5th Edition

By Cisco Networking Academy

Published by Cisco Press

Published Date: Mar 19, 2013

Description

The only authorized Lab Manual for the Cisco Networking Academy IT Essentials v5 course

IT Essentials: PC Hardware and Software Lab Manual is a supplemental book that helps the students in the Cisco® Networking Academy course prepare to take the CompTIA® A+ 220-801 and 220-802 exams. All the hands-on labs and worksheets from the course are printed within this book–including Windows 7, Windows Vista, and Windows XP variations covered in the CompTIA exam objectives. Practicing and performing these tasks will reinforce the concepts and help you become a successful PC technician.

 

 

 

 

Table of Contents

Chapter 0: IT Essentials Introduction    1

    0.2.2.2 Worksheet - Job Opportunities    1

Chapter 1: Introduction to the Personal Computer      2

    1.1.1.4 Worksheet - Ohm’s Law .   2

    1.2.1.11 Worksheet - Research Computer Components     3

    1.3.1.6 Worksheet - Build a Specialized Computer System .     6

Chapter 2: Lab Procedures and Tool Use    10

    2.2.2.3 Worksheet - Diagnostic Software ....   10

    2.2.4.4 Lab - Using a Multimeter and a Power Supply Tester    11

    2.2.4.5 Lab - Testing UTP Cables Using a Loopback Plug and a Cable Meter .   15

    2.2.4.7 Lab - Computer Disassembly    20

Chapter 3: Computer Assembly ....   24

    3.1.1.3 Lab - Install the Power Supply .   24

    3.1.2.4 Lab - Install the Motherboard ..   25

    3.1.3.4 Lab - Install the Drives .   27

    3.1.4.5 Lab - Install Adapter Cards ...   28

    3.1.5.3 Lab - Install Internal Cables ..   29

    3.1.5.5 Lab - Install Front Panel Cables    31

    3.1.5.8 Lab - Complete the Computer Assembly    32

    3.2.2.5 Lab - Boot the Computer .     33

    3.3.1.6 Lab - BIOS File Search .   36

    3.3.3.2 Worksheet - Upgrade Hardware    39

Chapter 4: Overview of Preventive Maintenance    41

Chapter 5: Operating Systems    42

    5.1.2.3 Worksheet - Search NOC Certifications and Jobs    42

    5.1.4.4 Lab - Data Migration in Windows 7    43

    5.1.4.5 Lab - Data Migration in Windows Vista .   57

    5.1.4.6 Lab - Data Migration in Windows XP      69

    5.2.1.3 Worksheet - Answer NTFS and FAT32 Questions    81

    5.2.1.5 Lab - Install Windows 7    82

    5.2.1.6 Lab - Install Windows Vista ..   96

    5.2.1.7 Lab - Install Windows XP ...   111

    5.2.1.9 Lab - Check for Updates in Windows 7    123

    5.2.1.10 Lab - Check for Updates in Windows Vista      129

    5.2.1.11 Lab - Check for Updates in Windows XP .   135

    5.2.2.3 Lab - Advanced Installation of Windows 7 .   140

    5.2.2.4 Lab - Advanced Installation of Windows Vista .   168

    5.2.2.5 Lab - Advanced Installation of Windows XP      196

    5.2.3.4 Lab - Registry Backup and Recovery in Windows XP    218

    5.2.4.3 Lab - Create a Partition in Windows 7 ..   232

    5.2.4.4 Lab - Create a Partition in Windows Vista ..   245

    5.2.4.5 Lab - Create a Partition in Windows XP .....   259

    5.3.1.5 Lab - Task Manager (Managing Processes) in Windows 7 .     274

    5.3.1.6 Lab - Task Manager (Managing Processes) in Windows Vista    286

    5.3.1.7 Lab - Task Manager (Managing Processes) in Windows XP ...   298

    5.3.1.11 Lab - Install Third-Party Software in Windows 7 ....   310

    5.3.1.12 Lab - Install Third-Party Software in Windows Vista    319

    5.3.1.13 Lab - Install Third-Party Software in Windows XP .   328

    5.3.2.3 Lab - Create User Accounts in Windows 7 .   336

    5.3.2.4 Lab - Create User Accounts in Windows Vista ..   343

    5.3.2.5 Lab - Create User Accounts in Windows XP      350

    5.3.2.7 Lab - Configure Browser Settings in Windows 7 .     360

    5.3.2.8 Lab - Configure Browser Settings in Windows Vista    371

    5.3.2.9 Lab - Configure Browser Settings in Windows XP ...   382

    5.3.2.16 Lab - Managing Virtual Memory in Windows 7 .     392

    5.3.2.17 Lab - Managing Virtual Memory in Windows Vista    403

    5.3.2.18 Lab - Managing Virtual Memory in Windows XP ...   414

    5.3.2.20 Lab - Managing Device Drivers with Device Manager in Windows 7 .....   425

    5.3.2.21 Lab - Managing Device Drivers with Device Manager in Windows Vista      432

    5.3.2.22 Lab - Managing Device Drivers with Device Manager in Windows XP ..   439

    5.3.2.24 Lab - Regional and Language Options in Windows 7 .....   446

    5.3.2.25 Lab - Regional and Language Options in Windows Vista .     455

    5.3.2.26 Lab - Regional and Language Options in Windows XP ..   462

    5.3.3.5 Lab - Monitor and Manage System Resources in Windows 7 ..   470

    5.3.3.6 Lab - Monitor and Manage System Resources in Windows Vista    502

    5.3.3.7 Lab - Monitor and Manage System Resources in Windows XP ...   535

    5.3.4.2 Lab - Hard Drive Maintenance in Windows 7 ...   573

    5.3.4.3 Lab - Hard Drive Maintenance in Windows Vista      583

    5.3.4.4 Lab - Hard Drive Maintenance in Windows XP    593

    5.3.4.6 Lab - Managing System Files with Built-in Utilities in Windows 7 .....   604

    5.3.4.7 Lab - Managing System Files with Built-in Utilities in Windows Vista ....   613

    5.3.4.8 Lab - Managing System Files with Built-in Utilities in Windows XP ..   622

    5.3.5.2 Lab - Remote Desktop and Remote Assistance in Windows 7 .   631

    5.3.5.3 Lab - Remote Desktop and Remote Assistance in Windows Vista ......   649

    5.3.5.4 Lab - Remote Desktop and Remote Assistance in Windows XP .   668

    5.3.7.2 Lab - Working with CLI Commands in Windows      688

    5.3.7.4 Lab - Run Line Utilities in Windows 7 .   707

    5.3.7.5 Lab - Run Line Utilities in Windows Vista .   718

    5.3.7.6 Lab - Run Line Utilities in Windows XP ....   729

    5.4.1.4 Lab - Install Virtual PC    740

    5.5.1.2 Lab - Managing the Startup Folder in Windows 7 ....   760

    5.5.1.3 Lab - Managing the Startup Folder in Windows Vista    768

    5.5.1.4 Lab - Managing the Startup Folder in Windows XP .   776

    5.5.1.7 Lab - Schedule a Task Using the GUI and the at Command in Windows 7 .     784

    5.5.1.8 Lab - Schedule a Task Using the GUI and the at Command in Windows Vista    794

    5.5.1.9 Lab - Schedule a Task Using the GUI and the at Command in Windows XP ...   804

    5.5.1.11 Lab - Use the System Restore Tool in Windows 7 ...   813

    5.5.1.12 Lab - Use the System Restore Tool in Windows Vista ....   823

    5.5.1.13 Lab - Use the System Restore Tool in Windows XP .   832

Chapter 6: Networks    841

    6.3.2.7 Lab - Configure a NIC to Use DHCP in Windows 7    841

    6.3.2.8 Lab - Configure a NIC to Use DHCP in Windows Vista ..   848

    6.3.2.9 Lab - Configure a NIC to Use DHCP in Windows XP    855

    6.3.3.4 Worksheet - Protocol Definitions and Default Ports ..   862

    6.4.2.4 Lab - Building Straight-Through and Crossover UTP Cables .   863

    6.8.2.2 Worksheet - Internet Search for NIC Drivers ....   868

    6.8.2.4 Lab - Install a Wireless NIC in Windows 7    869

    6.8.2.5 Lab - Install a Wireless NIC in Windows Vista .   876

    6.8.2.6 Lab - Install a Wireless NIC in Windows XP ....   883

    6.8.3.5 Lab - Connect to a Router for the First Time ....   890

    6.8.3.8 Lab - Configure Wireless Router in Windows 7    900

    6.8.3.9 Lab - Configure Wireless Router in Windows Vista ..   914

    6.8.3.10 Lab - Configure Wireless Router in Windows XP ...   932

    6.8.3.14 Lab - Test the Wireless NIC in Windows 7 .     953

    6.8.3.15 Lab - Test the Wireless NIC in Windows Vista    959

    6.8.3.16 Lab - Test the Wireless NIC in Windows XP ...   965

    6.8.4.7 Lab - Share a Folder, Create a Homegroup, and Map a Network Drive in Windows 7    971

    6.8.4.8 Lab - Share a Folder and Map a Network Drive in Windows Vista .....   989

    6.8.4.9 Lab - Share a Folder and Map a Network Drive in Windows XP ......   1000

    6.9.1.6 Worksheet - Answer Broadband Questions      1010

    6.9.1.8 Worksheet - ISP Connection Types .     1011

Chapter 7: Laptops    1012

    7.1.1.6 Worksheet - Research Docking Stations ...   1012

    7.3.1.3 Worksheet - Match ACPI Standards ...   1013

    7.5.1.4 Worksheet - Laptop RAM .   1014

    7.5.2.3 Worksheet - Laptop Batteries    1015

    7.5.2.5 Worksheet - Laptop Screens    1016

    7.5.2.7 Worksheet - Laptop Hard Drives .   1017

    7.5.2.13 Worksheet - Build a Specialized Laptop .   1018

    7.7.2.2 Worksheet - Research Laptop Problems ...   1019

    7.7.2.3 Worksheet – Gather Information from the Customer    1020

    7.7.2.4 Worksheet - Investigating Support Websites and Repair Companies .   1021

Chapter 8: Mobile Devices .   1022

    8.2.2.3 Lab - Working with Android    1022

    8.2.3.3 Lab - Working with iOS ....   1036

    8.2.4.3 Lab - Mobile Device Features - Android and iOS ...   1043

    8.2.4.4 Worksheet – Mobile Device Information ..   1060

    8.3.1.2 Lab - Mobile Wi-Fi - Android and iOS .....   1062

    8.4.1.2 Lab - Passcode Locks - Android and iOS .   1063

    8.5.2.2 Lab – Troubleshooting Mobile Devices ....   1078

Chapter 9: Printers    1080

    9.3.1.2 Lab - Install a Printer in Windows 7 ...   1080

    9.3.1.3 Lab - Install a Printer in Windows Vista ...   1086

    9.3.1.4 Lab - Install a Printer in Windows XP    1093

    9.4.2.3 Lab - Share a Printer in Windows 7      1098

    9.4.2.4 Lab - Share a Printer in Windows Vista ....   1104

    9.4.2.5 Lab - Share a Printer in Windows XP .   1110

    9.5.1.5 Worksheet - Search for Certified Printer Technician Jobs .     1114

Chapter 10: Security ....   1115

    10.1.1.7 Worksheet - Security Attacks      1115

    10.2.1.2 Worksheet - Answer Security Policy Questions ....   1116

    10.2.1.7 Lab - Securing Accounts, Data, and the Computer in Windows 7 ..   1117

    10.2.1.8 Lab - Securing Accounts, Data, and the Computer in Windows Vista ..   1131

    10.2.1.9 Lab - Securing Accounts, Data, and the Computer in Windows XP .....   1145

    10.2.3.2 Worksheet - Third-Party Antivirus Software .   1159

    10.2.4.8 Worksheet - Research Firewalls .   1160

    10.2.4.10 Lab - Configure Wireless Security ..   1162

    10.3.1.2 Worksheet - Operating System Updates in Windows ....   1175

    10.3.1.4 Lab - Data Backup and Recovery in Windows 7 ...   1176

    10.3.1.5 Lab - Data Backup and Recovery in Windows Vista .....   1190

    10.3.1.6 Lab - Data Backup and Recovery in Windows XP    1202

    10.3.1.8 Lab - Configure a Windows 7 Firewall ..   1218

    10.3.1.9 Lab - Configure a Windows Vista Firewall ..   1229

    10.3.1.10 Lab - Configure a Windows XP Firewall ....   1240

    10.4.2.2 Worksheet - Gather Information from the Customer .....   1245

Chapter 11: The IT Professional ..   1247

    11.1.1.3 Worksheet - Technician Resources      1247

Chapter 12: Advanced Troubleshooting .     1248

    12.1.1.4 Lab - Repair Boot Problem    1248

    12.1.1.5 Lab - Remote Technician - Repair Boot Problem ..   1249

    12.1.1.6 Lab - Troubleshooting Hardware Problems in Windows 7 ...   1251

    12.1.1.7 Lab - Troubleshooting Hardware Problems in Windows Vista.   1255

    12.1.1.8 Lab - Troubleshooting Hardware Problems in Windows XP    1258

    12.2.1.4 Lab - Fix an Operating System Problem .   1261

    12.2.1.5 Lab - Remote Technician - Fix an Operating System Problem    1262

    12.2.1.6 Lab - Troubleshooting Operating System Problems in Windows 7 ..   1264

    12.2.1.7 Lab - Troubleshooting Operating System Problems in Windows Vista..   1267

    12.2.1.8 Lab - Troubleshooting Operating System Problems in Windows XP .....   1270

    12.3.1.4 Lab - Fix a Network Problem ....   1274

    12.3.1.5 Lab - Remote Technician - Fix a Network Problem    1275

    12.3.1.6 Lab - Troubleshooting Network Problems in Windows 7 ....   1277

    12.3.1.7 Lab - Troubleshooting Network Problems in Windows Vista ..   1282

    12.3.1.8 Lab - Troubleshooting Network Problems in Windows XP .   1287

    12.4.1.4 Lab - Fix a Laptop Problem .     1292

    12.4.1.5 Lab - Remote Technician - Fix a Laptop Problem .   1293

    12.4.1.6 Lab - Troubleshooting Laptop Problems in Windows 7 .     1295

    12.4.1.7 Lab - Troubleshooting Laptop Problems in Windows Vista    1297

    12.4.1.8 Lab - Troubleshooting Laptop Problems in Windows XP ....   1299

    12.5.1.4 Lab - Fix a Printer Problem    1301

    12.5.1.5 Lab - Remote Technician - Fix a Printer Problem .   1302

    12.5.1.6 Lab - Troubleshooting Printer Problems in Windows 7 .   1304

    12.5.1.7 Lab - Troubleshooting Printer Problems in Windows Vista .   1307

    12.5.1.8 Lab - Troubleshooting Printer Problems in Windows XP      1310

    12.6.1.4 Lab - Fix a Security Problem      1313

    12.6.1.5 Lab - Remote Technician - Fix a Security Problem .   1314

    12.6.1.6 Lab - Troubleshooting Access Security in Windows 7 ..   1316

    12.6.1.7 Lab - Troubleshooting Access Security in Windows Vista ...   1319

    12.6.1.8 Lab - Troubleshooting Access Security in Windows XP .     1323

 

This title is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780133572216

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  • IT Essentials PC Hardware and Software Course Booklet, Version 5
    Cisco Networking Academy
  • IT Essentials: PC Hardware and Software Companion Guide, 5th Edition
    Cisco Networking Academy

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ISBN-10: 1-58713-310-5

ISBN-13: 978-1-58713-310-7

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