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Jazz Process, The: Collaboration, Innovation, and Agility

By Adrian Cho

Published by Addison-Wesley Professional

Published Date: Jun 8, 2010

Description

"An insider’s guide to translating the creative techniques of jazz to the business world.”

--Scott Berkun, author of The Myths of Innovation

 

What Can Your Team Learn From Jazz Musicians?

 

Experienced jazz musicians apply specific principles to collaborate, execute, and manage change in real time--delivering extraordinary innovation in the face of non-stop pressure and risk. Now, jazz musician and collaboration expert Adrian Cho shows how you can use the same principles to dramatically improve any team’s performance.

 

Cho systematically introduces the Jazz Process and demonstrates how it can help cross-functional teams improve teamwork, innovation, and execution. You’ll learn new ways to encourage and integrate strong individual contributions from passionate and committed practitioners, and give them maximum autonomy while making sure your project’s “music” never degenerates into chaotic “noise.”

 

Through multiple case studies, Cho shows you how high-performance teams achieve their success.

 

• Master five core principles of working in teams: use just enough rules, employ top talent, put the team first, build trust and respect, and commit with passion

• Establish a realistic framework for effective, continuous execution

• Collaborate more effectively with team members, consumers, customers, partners, and suppliers

• Master the essentials of team execution: listening for change, leading on demand, acting transparently, and making every contribution count

• Reduce the “friction” associated with collaboration--and increase the synergy

• Use form, tempo, pulse, and groove to maintain constructive momentum

• Learn about the importance of healthy projects and teams

• Innovate by exchanging ideas and taking the right measured risks

• For every practitioner, leader, and manager interested in getting better results

Table of Contents

List of Figures     xv

Foreword     xvi

Preface     xx

Acknowledgments     xxiii

About the Author     xxv

Introduction     1

 

PART I: WORKING

Chapter 1  Use Just Enough Rules     21

The Need for Rules     21

Employing Just Enough Rules     23

Breaking the Rules     26

Defining a Process     28

Documenting a Process     30

Evolving and Improving a Process     32

 

Chapter 2  Employ Top Talent     35

The Human Element     35

Individuality     37

The Importance of Awareness     40

Enabling Organizational Agility     44

Managing Human Resources     45

 

Chapter 3  Put the Team First     47

Putting the Team First     47

Absorbing Mistakes as a Team     49

Avoiding Groupthink     51

Team Awareness     52

Acknowledging Everyone’s Efforts     53

Avoiding Team Elitism     54

 

Chapter 4  Build Trust and Respect     57

Trust and Respect     57

Benefits of Trust and Respect     58

Developing Trust and Respect     60

Acknowledging Efforts and Results     63

When Trust and Respect Are Lost     65

 

Chapter 5  Commit with Passion     69

Commitment     69

Less Work Requires More Commitment     71

Be Willing to Make Mistakes     74

Those Who Support the Team     77

Performing with Passion     78

Performing in Social Media     80

 

PART II: COLLABORATING

Essentials of Execution     85

Feedback and the Birth of Cybernetics     86

Feedback Loops     87

Hunting Cause 1: Trying Too Hard     89

Hunting Cause 2: Reacting Too Slowly     90

Breaking Out of Positive Feedback Loops     91

John Boyd and the OODA Loop     92

The Lessons of Blitzkrieg     95

OODA and the Jazz Process     97

 

Chapter 6  Listen for Change     103

Observing     103

What We Observe     107

Identifying and Ignoring Noise     111

Data Versus Information     113

Measuring Success     115

Change Is Unavoidable     119

Consideration 1: Cognitive Biases     121

Consideration 2: Thinking Outside the Box     124

Consideration 3: Seeing Through the Fog     125

Responding to Change     127

Identifying Change     129

 

Chapter 7  Lead on Demand     133

Our Fascination with Leadership     133

Taking Initiative     134

Decentralizing Leadership     136

Helping the Team Navigate     140

The Importance of Following     141

 

Chapter 8  Act Transparently     145

Transparency in the Execution Cycle     145

Authenticity     150

Openness     154

Timeliness     157

Clarity     159

Considerations     161

 

Chapter 9  Make Contributions Count     165

Contributing in Collaborative Scenarios     165

Measuring Contributions: Saying More with Less     170

Timing     178

Location and Proximity     179

 

PART III: EXECUTING

Chapter 10  Reduce Friction     185

Concepts of Friction     185

Reducing Friction     188

Optimizing Friction     190

 

Chapter 11  Maintain Momentum     197

Concepts of Momentum     197

Form     199

Tempo     202

Pulse     205

Groove     207

Momentum in an Organization     210

Maintaining Momentum     212

 

Chapter 12  Stay Healthy     219

The Importance of Health     219

Causes of Injury     223

Prevention     225

Chronic Conditions     227

Recovery     228

Shock     231

Monitoring Health     231

 

PART IV: INNOVATING

Chapter 13  Exchange Ideas     237

Creativity and Innovation     237

Benefits of Innovation     239

Enabling Innovation with Collaboration     240

Enabling Innovation with Diversity     242

Enabling Innovation with Dialogue     244

Fostering Innovation     246

 

Chapter 14  Take Measured Risks     251

Managing Risk     251

Risks of Failing to Diversify     252

Risks of Applying Best Practices     253

Taking Risks     255

 

Coda     267

Works Cited     269

Index     281

 

Purchase Info

ISBN-10: 0-13-265145-9

ISBN-13: 978-0-13-265145-5

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