Listening explores the process and role of listening in human communication as a cognitive process, as a social function, and as a critical professional competency. While introducing students the theory and research of listening scholarship, Worthington and Fitch-Hauser also help students to build practical skills and achieve the desired outcomes of effective listening.
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Listening: Processes, Functions and Competency, CourseSmart eTextbook
Format: Safari Book
$41.99 | ISBN-13: 978-0-205-66115-2