Organized into 19 chapters with a helpful glossary to assist EMS Management personnel in understanding the unique challenges and strategic planning needed to create comprehensive and successful EMS Management programs. The distinguished author team provides protocol and examples, along with real-life stories of success to provide officers and EMS Management candidates alike with strategies and insight into achieving success.
Table of Contents
Chapter 1: Government Structure and EMS
Chapter 2: Strategic Planning for EMS
Chapter 3: Manager to Leader
Chapter 4: Injury Prevention and EMS
Chapter 5: Marketing and Customer Service
Chapter 6: Risk Management and Safety
Chapter 7: EMS Human Resources Management
Chapter 8: Management of EMS Education
Chapter 9: Financial Management
Chapter 10: Medical Practice
Chapter 11: Fleet Management
Chapter 12: Career Development and Staff Focus
Chapter 13: EMS Quality Management
Chapter 14: Incident Management
Chapter 15: Interagency Relations and Operations
Chapter 16: Data Collection and EMS Research
Chapter 17: Legal and Labor Relations
Chapter 18: EMS Management of Communication Centers
Chapter 19: EMS Special Operations
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Management of EMS, CourseSmart eTextbook
Format: Safari Book
$39.99 | ISBN-13: 978-0-13-504603-6