Managing People & Performance: Fast Track to Success, CourseSmart eTextbook

This book is a complete resource to show readers how to get ahead as a manager using their people management skills, bringing together the latest business thinking, practical techniques, and cutting-edge online material. It will give readers the knowledge and skills they need to exceed performance expectations by leading an effective team. It covers areas such as coaching, developing talent, changing organizational culture, and succession planning.

The Fast Track Way     vii

About the Author     x

A Word of Thanks from the Author     xii

Managing People & Performance Fast Track     xiv

How to Use this Book     xviii

Fast-Track-Me.com     xix

A Awareness     1

1 Performance Management in a Nutshell     5

2 Performance Management Audit     17

B Business Fast Track     27

3 Fast Track Top Ten     31

4 Technologies     73

5 Implementing Change     91

C Career Fast Track     107

6 The First Ten Weeks     111

7 Leading the Team     129

8 Getting to the Top     151

D Director’s Toolkit     169

T1 Performance Audit     173

T2 Team Audit     179

T3 Talent Passport     185

The Fast Track Way     197

Glossary     200

Index     206