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Managing the Information Technology Resource: Leadership in the Information Age

By Jerry N. Luftman

Published by Pearson

Published Date: Apr 28, 2003

Table of Contents



Preface.


Contributors.

I. ALIGNMENT.

 1. Introduction.

 2. Achieving Strategic Alignment.

 3. Assessing Strategic Alignment Maturity.

II. PARTNERSHIP.

 4. The Role of the CIO.

III. TECHNOLOGY.

 5. Strategic, Tactical & Operational IT Processes.

 6. IT Planning.

 7. Managing Emerging Technologies.

IV. HUMAN RESOURCES.

 8. Organizing IT.

 9. Human Resource (H/R) Considerations.

10. Managing IT Change.

V. GOVERNANCE.

11. IT Governance.

VI. COMMUNICATIONS.

12. IT-Business Communications.

VII. METRICS.

13. Measuring, Reporting, and Controlling.

14. The Value of IT.

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$264.60 $253.35 | ISBN-13: 978-0-13-035126-5

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