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Operations Management, 11th Edition

By Jay Heizer, Barry Render

Published by Pearson

Published Date: Jan 30, 2013


For undergraduate Operations Management courses.

A broad, practical introduction to operations, reinforced with an extensive collection of practice problems.

Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems, worked examples, and myomlab, Pearson’s new online homework and tutorial system—to help students complete and understand assignments even when they’re not in class. 


Note: This is the standalone book, if you want the book/access card order the ISBN below: 


0133130762 / 9780133130768 Operations Management Plus NEW MyOmLab with Pearson eText -- Access Card Package

Package consists of:   

013292062X / 9780132920629 NEW MyOMLab with Pearson eText -- Access Card -- for Operations Management

0132921146 / 9780132921145 Operations Management

Table of Contents

Part I. Introduction to Operations Management

1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting


Part II. Designing Operations

5. Design of Goods and Services

S5. Sustainability in the Supply Chain

6. Managing Quality

S6. Statistical Process Control

7. Process Strategy

S7Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement


Part III. Managing Operations

11. Supply-Chain Management

S11. Supply-Chain Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Just-in-Time, TPS, and Lean Operations

17. Maintenance and Reliability


Part IV. Business Analytic Modules

A. Decision-Making Tools

B. Linear Programming

C. Transportation Models

D. Waiting-Line Models

E. Learning Curves

F. Simulation


Online Tutorials

1. Statistical Tools for Managers

2. Acceptance Sampling

3. The Simplex Method of Linear Programming

4. The MODI and VAM Methods of Solving Transportation Problems

5. Vehicle Routing and Scheduling


These online resources are available at no cost.

Companion Website for Operations Management, 11th Edition