Creating value through Operations Management.
Operations Management provides readers with a comprehensive framework for addressing operational process and supply chain issues. This text uses a systemized approach while focusing on issues of current interest.
The latest edition of this text has been revised to integrate a supply chain orientation.
Table of Contents
1 COMPETING WITH OPERATIONS 2
Supplement A DECISION MAKING 33
2 PROJECT MANAGEMENT 52
PART 2 MANAGING PROCESSES 92
3 PROCESS STRATEGY 92
4 PROCESS ANALYSIS 122
Supplement B SIMULATION 156
5 QUALITY AND PERFORMANCE 174
6 CAPACITY PLANNING 218
Supplement C WAITING LINES 242
7 CONSTRAINT MANAGEMENT 262
8 LEAN SYSTEMS 294
PART 3 MANAGING SUPPLY CHAINS 322
9 SUPPLY CHAIN DESIGN 322
10 SUPPLY CHAIN INTEGRATION 354
11 LOCATION 388
12 INVENTORY MANAGEMENT 414
Supplement D SPECIAL INVENTORY MODELS 450
13 FORECASTING 462
14 OPERATIONS PLANNING AND SCHEDULING 502
15 RESOURCE PLANNING 540
Supplement E LINEAR PROGRAMMING 582
Appendix 1 Normal Distribution 1
Appendix 2 Table of Random Numbers 2
Photo Credits 000
Name Index 000
Subject Index 000
These online resources are available at no cost.
Companion Website for Operations Management, 9th Edition
Digital Choices ?
MyLab & Mastering with Pearson eText is a complete digital substitute for a print value pack at a lower price.
MyLab & Mastering ?
MyLab & Mastering products deliver customizable content and highly personalized study paths, responsive learning tools, and real-time evaluation and diagnostics. MyLab & Mastering products help move students toward the moment that matters most—the moment of true understanding and learning.
$105.00 | ISBN-13: 978-0-13-291222-8
$60.00 | ISBN-13: 978-0-13-291223-5
With CourseSmart eTextbooks and eResources, you save up to 60% off the price of new print textbooks, and can switch between studying online or offline to suit your needs.
Once you have purchased your eTextbooks and added them to your CourseSmart bookshelf, you can access them anytime, anywhere.
$114.99 | ISBN-13: 978-0-13-606577-7