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Process Quality, CourseSmart eTextbook

By CAPT(Center for the Advancement of Process Tech)l

Published by Prentice Hall

Published Date: Mar 4, 2010

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Appropriate for Quality and Quality Management courses


Instructors who teach the process technology core curriculum, and who are recognized in the industry for their years of experience and their depth of subject matter expertise, requested that a textbook be developed to match the standardized curriculum. Reviewers from a broad array of process industries and education institutions participated in the production of these materials so that the widest audience possible would be represented in the presentation of the content.


The textbook is intended for use in community colleges, technical colleges, universities and corporate settings in which process technology is taught. However, educators in many disciplines will find these materials a complete reference for both theory and practical application. Students will find this textbook to be a valuable resource throughout their process technology career.


Table of Contents

Chapter 1: Introduction to Process Quality

Chapter 2: Variability Concepts

Chapter 3: Process Capability

Chapter 4: Variable Control Charts

Chapter 5: Attribute Control Charts

Chapter 6: Other Basic Quality Tools

Chapter 7: Designed Experiments

Chapter 8: Root Cause Analysis

Chapter 9: Customer Quality

Chapter 10: Six Sigma

Chapter 11: Teams

Chapter 12: Management Systems

Chapter 13: Quality Reliability Planning

Chapter 14: Lean

Chapter 15: Quality Costs

Chapter 16: Putting the Puzzle Together


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Process Quality, CourseSmart eTextbook
Format: Safari Book

$53.99 | ISBN-13: 978-0-13-506771-0