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Processes, Systems, and Information: An Introduction to MIS, 2nd Edition

By Earl H. McKinney, David M. Kroenke

Published by Pearson

Published Date: Feb 6, 2014


For introductory courses in Management Information Systems

Processes, Systems, and Information: An Introduction to MIS,
Second Edition provides a concise introduction to MIS with a hands-on approach to business processes.

Authored by Earl H. McKinney, Jr. and David M. Kroenke, the text shows you exactly how businesses use information systems and technology to accomplish their goals, objectives, and competitive strategy. Packed with examples of business situations, both real and fictitious, the book helps you understand what business systems actually are–and see why they are so important.

The text consists of the five SAP-focused chapters from McKinney and Kroenke’s Processes, Systems, and Information: An Introduction to MIS. A pair of appendices after chapters four and five contains SAP process exercises that enable you to get hands-on experience applying what you're learning in the course. This clear emphasis on business processes, and SAP in particular, makes Processes, Systems, and Information: An Introduction to MIS, Second Edition the ideal text for courses attended by those not majoring in MIS.

Teaching and Learning Experience

This program presents a better teaching and learning experience–for you.
  • Benefit from question-based pedagogy : Each chapter provides a list of questions to ensure that you have attained learning objectives.
  • Receive a clear learning path: Chapter-opening vignettes, SAP tutorial exercises, and active reviews guide you through the text’s key concepts. 
  • Become engaged with group exercises: Group exercises help you understand key concepts while allowing you to think critically as you are involved in discussions and activities.
  • Keep content current: Help keep your students up to date with the most recent events.

Table of Contents

Part 1 Why MIS? 1

Chapter 1 The Importance of MIS 2

Chapter 2 Business Processes, Information Systems, and Information 26

Part 2 Information Technology 47

Chapter 3 Hardware, Software, and Networks 48

Chapter 4 Database Processing 86

Part 3 Operational Processes and Information Systems 123

Chapter 5 Using IS to Improve Processes 124

Chapter 6 Supporting Processes with ERP Systems 151

Chapter 7 Supporting the Procurement Process with SAP 179

Appendix 7 SAP Procurement Tutorial 207

Chapter 8 Supporting the Sales Process with SAP 224

A ppendix 8 SAP Sales Tutorial 249

Part 4 Dynamic Processes and Information Systems 267

Chapter 9 Collaboration and IS 269

Chapter 10 Social Media and IS 301

Chapter 11 Business Intelligence and IS 328

A ppendix 11 SAP Business Intelligence Tutorial 359

Part 5 MIS Management Processes 363

Chapter 12 MIS Management Processes: Process Management, Systems

Development, and Security 364

Application Exercises 398

Glossary 417

Index 000


This title is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780134653365

Includes this title packaged with:

  • MyLab IT with Pearson eText--Access Card--for Exploring Microsoft Office 2016
    Mary Anne Poatsy, Keith Mulbery, Cynthia Krebs, Lynn Hogan, Amy Rutledge, Robert Grauer, Eric Cameron, Jason Davidson, Rebecca Lawson, Jerri Williams, Linda Lau

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