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Managing the Information Technology Resource: Leadership in the Information Age
ISBN-10: 0-13-035126-1
ISBN-13: 978-0-13-035126-5
Published by Prentice Hall
© 2004
Pub. Date: Apr 28, 2003
Format: Paper
Table of Contents
Preface.
Contributors.
I. ALIGNMENT.
1. Introduction.
2. Achieving Strategic Alignment.
3. Assessing Strategic Alignment Maturity.
II. PARTNERSHIP.
4. The Role of the CIO.
III. TECHNOLOGY.
5. Strategic, Tactical & Operational IT Processes.
6. IT Planning.
7. Managing Emerging Technologies.
IV. HUMAN RESOURCES.
8. Organizing IT.
9. Human Resource (H/R) Considerations.
10. Managing IT Change.
V. GOVERNANCE.
11. IT Governance.
VI. COMMUNICATIONS.
12. IT-Business Communications.
VII. METRICS.
13. Measuring, Reporting, and Controlling.
14. The Value of IT.
