Managing Business Process Flows, 2nd Edition

By Ravi Anupindi, Sunil Chopra, Sudhakar D Deshmukh, Jan Van Mieghem, Eiten Zemel

ISBN-10: 0-13-067546-6

ISBN-13: 978-0-13-067546-0

Published by Prentice Hall

© 2006

Pub. Date: Feb 24, 2005

Format: Paper