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Cases in Human Resource Management in Hospitality

By Shirley A. Gilmore

ISBN-10: 0-13-111983-4

ISBN-13: 978-0-13-111983-3What's this?

Published by Prentice Hall

© 2005

Pub. Date: Jun 4, 2004

Format: Paper

Table of Contents



The Study of Cases.

RESTAURANTS.

Fine Dining.

Actuall. Italiano Restaurant. Le Talbooth Restaurant (England). Management Conflicts at Dynasty Inn. Michelangelos Restaurant.

Casual.

Antonios Bar and Restaurant. Cardinal Grill. Copperfield Corporation. CLG. Denos Restaurant Chain. Fish N More. Garden View Restaurant. Julios Mexican Restaurant. Management Amuck at Central City Burgers. El Chicos House. Rockwell Diner. Sheffield Diner. South-40 Family Restaurant. Uptown Grille.

Quick Service.

Chows. House of Fine Pizza. Rockin Robbins.

HOTEL.

General.

Dream (Taiwan). Home Place: A Country House Hotel (England). Kenyetta Hotel (Mombasa). Powers Hotel Not Running on All Cylinders. Redfield Hotels World-wide. Caribbean Executive Inn (Mambosa). Viking Hotel.

Full Service.

Gabon Inn. Harrington Hotel of Moorestown. Lakeside Inn.

Rooms.

Fairfax. Bridgeport. Riverfront Inn & Convention Center. Suite Hotel.

Food and Beverage.

Bern Hotel (Switzerland). Britton Hotel (Norway). Embassy Hotel. Oak Tree Hotel (Unionized). Palm View Hotel in Cyprus.

COUNTRY CLUBS.

Cedar River Golf and Country Club. Jakarta Country Club (Indonesia). Prarie Creek Country Club. West Oaks Golf and Country Club.

BUSINESS AND INDUSTRY.

Ambassador Manufacturing In-plant Cafeteria. Bi-Design Company. Food Service Management Corporation. Kirkwood Foods, Inc. Optimum Catering Company.

HEALTH CARE.

Apple Valley Retirement Community. Cloudy Cafeteria. City Medical Center Foodservice: The Alice Project. Culver Community Medical Center. Forest Lake Hospital Foodservice Department. Lake Regional Hospital. Managing a Unionized Foodservice Department. Walnut Hill Retirement Community.

UNIVERSITY/COLLEGE/PUBLIC.

Brookes University Residence Dining Services. Campus Dining at North Central State University. Greenhill Student Center. Kalamazoo University. Rocky Mountain University. To Fire or Not to Fire—That Is the Question. Twin City School Food Service. Wellman State University.

OTHER.

Buy-Lo Supermarket Bakery. Crystal Lake Resort. Developing Tourism in Romania. Privatization of Hotels in Armenia. Vacation Time Resort.

Contributing Authors.

This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780136064282

$99.33 | Add to Cart

This package contains:

  • Cases in Human Resource Management in Hospitality
    Shirley A. Gilmore | ©2005 | Paper; 464 pages
  • ManageFirst: Controlling Foodservice Costs with Pencil/Paper Exam
    NRA National Restaurant Association | ©2007 | Paper; 208 pages

Package ISBN-13: 9780131545892

$122.67 | Add to Cart

This package contains:

  • Cases in Human Resource Management in Hospitality
    Shirley A. Gilmore | ©2005 | Paper; 464 pages
  • Human Resource Management in the Hospitality Industry: A Practitioner's Perspective
    Dana V. Tesone | ©2005 | Paper; 256 pages

Package ISBN-13: 9780135126226

$99.33 | Add to Cart

This package contains:

  • Cases in Human Resource Management in Hospitality
    Shirley A. Gilmore | ©2005 | Paper; 464 pages
  • NRAEF ManageFirst: Human Resources Management and Supervision w/ On-line Testing Access Code Card
    NRA National Restaurant Association | ©2007 | Paper; 392 pages

Package ISBN-13: 9780132240956

$99.33 | Add to Cart

This package contains:

  • Cases in Human Resource Management in Hospitality
    Shirley A. Gilmore | ©2005 | Paper; 464 pages
  • ManageFirst: Human Resources Management and Supervision with Pencil/Paper Exam
    NRA National Restaurant Association | ©2007 | Paper; 384 pages

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