Electronic Commerce: From Vision to Fulfillment, 3rd Edition

I. FIRST THINGS FIRST

1.  The Dawn of a Maturing Industry                            

2.  The World Wide Web                     

II. THE TECHNOLOGY OF E-COMMERCE

3.  Internet Architecture                                      

4.  Intranets and Extranets                                             

5.  Hosting Your Web Site                                             

6.  Mobile Commerce—The Business Of Time                                               

III.E-STRATEGIES AND TACTICS

7.  Building e-Presence                                                 

8.  Web Site Evaluation and Usability Testing                                                                

9.  Internet Marketing                                                      

10.  Web Portals and Web Services

11.  Business-to-Business

12.  e-core Values: Legal, Ethical, Taxation, and International Issues                    

IV.SECURITY THREATS AND PAYMENT SYSTEMS 

13.  E-Security and the U.S.A. Patriot Act

14.  Encryption- A Matter of Trust                                

15.  Getting the Money

V.MANAGERIAL AND CUSTOMER-RELATED ISSUES

16.  Going Online