Table of Contents
I. INITIAL OPERATING EXPERIENCES IN HOSPITALITY.
1. Obtaining a Manager-In-Training Position.
2. Food Operations.
3. Beverage Operations.
4. Housekeeping Operations.
5. Front Office Operations.
6. Sales and Marketing Objectives.
7. Engineering Operations.
8. Controlling Hospitality Operations.
9. Hospitality Accounting.
II. MANAGEMENT EXPERIENCES IN HOSPITALITY.
10. Strategic Planning and Management.
11. Ethics and Hospitality.
12. Hospitality Communications.
13. Hospitality Organizational Behavior and Management.
14. Hospitality Leadership.
15. Hospitality Law.
Epilogue.
Glossary.
Index.
This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.
Package ISBN-13: 9780131998292
$68.80 | Add to Cart
This package contains:
- Hospitality Management: A Capstone Course
Matt A. Casado | ©2006 | Paper; 216 pages - DK Essentials Managers: Making Presentations
DK Publishing | ©2002 | Paper
Package ISBN-13: 9780131591752
$86.80 | Add to Cart
This package contains:
- Hospitality Management: A Capstone Course
Matt A. Casado | ©2006 | Paper; 216 pages - Cases in Hospitality and Tourism Management
Robert M. O'Halloran, Ken Jarvis, Amy M. Allen-Chabot | ©2006 | Paper; 128 pages
Package ISBN-13: 9780136007869
$101.20 | Add to Cart
This package contains:
- Hospitality Management: A Capstone Course
Matt A. Casado | ©2006 | Paper; 216 pages - NRAEF ManageFirst: Hospitality and Restaurant Management w/ On-line Testing Access Code Card
NRA National Restaurant Association | ©2007 | Paper; 272 pages