Managing Quality: Integrating The Supply Chain and Student CD PKG, 3rd Edition
ISBN-10: 0-13-179114-1
ISBN-13: 978-0-13-179114-5
Published by Prentice Hall
© 2007
Pub. Date: Jun 6, 2006
Format: Kit/Package/ShrinkWrap
Table of Contents
I. Understanding Quality Concepts
1. Differing Perspectives on Quality
2. Quality Theory
3. Global Quality and International Quality Standards
II. Designing and Assuring Quality
4. Strategic Quality Planning
5. The Voice of the Customer
6. The Voice of the Market
7. Quality in Product and Process Design
8. Designing Quality Services
9. Managing Supply Chain Quality
III. Implementing Quality
10. The Tools of Quality
11. Managing Quality Improvement Teams and Projects
12. Statistically-Based Quality Improvement for Variables
13. Statistically-Based Quality Improvement for Attributes
14. Six Sigma Management and Tools
IV: Forever Improving the Quality System
15. Managing Learning for Quality Improvement
16. Implementing and Validating the Quality System
This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.
Package ISBN-13: 9780132381581
$186.67 | Add to Cart
This package contains:
- Managing Quality: Integrating The Supply Chain and Student CD PKG, 3rd Edition
S. Thomas Foster | ©2007 | Kit/Package/ShrinkWrap - Painless Performance Evaluations
Marnie E. Green | ©2006 | Paper; 176 pages
Same Content. Different Format.
Managing Quality: Integrating the Supply Chain, 3rd Edition
ISBN-10: 0-13-220644-7
$173.33 | Add to Cart
