Table of Contents
Preface
CHAPTER 1:
Foundations of Strategic Marketing Management
Appendix: A Sample Marketing Plan
CHAPTER 2: Financial Aspects of Marketing Management
CHAPTER 3: Marketing Decision Making And Case Analysis
CHAPTER 4: Opportunity Analysis, Market Segmentation and Market Targeting
Toucon Collections, Inc.
Roger A. Kerin and Robert A. Peterson
Zenith Pet Foods
Roger A. Kerin
Shoes for Moos, Inc.
Kenneth G. Hardy and Herb MacKenzie
Jones·Blair Company
Roger A. Kerin
Duncan Industries: Opportunities in
the European Union
Gordon H. G. McDougall
Frito-Lay® Dips
Roger A. Kerin and Jeanne Bertels
South Delaware Coors, Inc.
James E. Nelson and Eric J. Karson
CHAPTER 5: Product and Service Strategy And Brand Management
Dr Pepper/Seven Up, Inc.: Squirt® Brand
Roger A. Kerin
Zoëcon Corporation: Insect Growth Regulators
Roger A. Kerin and Larry Smith
Skin-Tique Corporation
Roger A. Kerin
Peace Memorial Hospital: Downtown Health Clinic
Roger A. Kerin
Procter & Gamble, Inc.: Scope
Gordon H. G. McDougall and Franklin Ramsoomair
Qingdao Haier Ltd.: Considering the Maytag Acquisition
Roger A. Kerin
Frito Lay Company: Cracker Jack
Roger A. Kerin
CHAPTER 6: Integrated Marketing Communication Strategy and Management
Crestfield Furniture Industries, Inc. (A)
Roger A. Kerin
Crestfield Furniture Industries, Inc. (B)
Roger A. Kerin
Cadbury Beverages, Inc.: CRUSH® Brand
Roger A. Kerin
Amber Inn & Suites, Inc.
Roger A. Kerin
Drypers Corporation: National Television Advertising Campaign
Roger A. Kerin
Craft Marine Corporation
Roger A. Kerin and Robert A. Peterson
Godiva Europe
Jean-Jacques Lambin
CHAPTER 7: Marketing Channel Strategy And Management
Hawaiian Punch
Roger A. Kerin
Glofish
William H. Cunningham and John Silby Butler
Swisher Mower and Machine Company: Evaluating a Private Brand Distribution Opportunity
Roger A. Kerin and Wayne Swisher
Goodyear Tire and Rubber Company
Roger A. Kerin
Peak Garage Door, Inc.
Roger A. Kerin
Merton Industries: The Wholesale Distribution Decision
Roger A. Kerin
CHAPTER 8: Pricing Strategy and Management
EMI Group, PLC: CD Pricing in the Recorded Music Industry
Roger A. Kerin
Southwest Airlines
Roger A. Kerin
Superior Supermarkets: Everyday Low Pricing
Roger A. Kerin
Burroughs Wellcome Company: Retrovir
Roger A. Kerin and Angela Bullard
Virgin Mobile USA: Pricing for the Very First Time
Gail McGovern
Augustine Medical, Inc.: The Bair Hugger® Patient Warming System
Roger A. Kerin, Michael Gilbertson, And William Rudelius
CHAPTER 9: Marketing Strategy Reformulation: The Control Process
AssociationPower.com
Robert A. Peterson
Pharmacia & Upjohn Inc.: Rogaine Hair Regrowth Treatment
Roger A. Kerin
Marshant Museum of Art & History
Roger A. Kerin
Circle K Corporation
Roger A. Kerin
CHAPTER 10: Comprehensive Marketing Programs
Dexit —A Marketing Opportunity
Sohail Lalani and Robin Richie
Kingsford Charcoal
Das Narayandas and Alison Berkley Wagonfeld
Frito-Lay, Inc.: SunChips™ Multigrain Snacks
Roger A. Kerin and Kenneth R. Lukaska
Keurig At Home: Managing a New Product Launch
Eric T. Anderson
A.1. Steak Sauce: Lawry’s Defense
Timothy Calkins
CIMA Mountaineering, Inc.
Lawrence M. Lamont
Graneer Systems, Inc.: India Market Entry
James E. Nelson
APPENDIX: Preparing a Written Case Analysis
Republic National Bank of Dallas:
NOW Accounts
Student Analysis: Republic National
Bank of Dallas: NOW Accounts
Glossary of Selected Marketing Terms and Concepts
Subject Index
Company and Brand Index
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