Your textbook…
Cover image for Exploring Food Service Systems Management Through Problems, 3rd Edition
View larger cover

Exploring Food Service Systems Management Through Problems, 3rd Edition

By Elizabeth McKinney Lieux, Patricia Luoto

ISBN-10: 0-13-232542-X

ISBN-13: 978-0-13-232542-4What's this?

Published by Prentice Hall

© 2008

Pub. Date: May 24, 2007

Format: Paper

Description

Offering over 30 problems,  readers can complete worksheets, consult reference materials, and participate in group discussions to reinforce fundamental principles presented in the course. This newly revised edition features problems that address the full spectrum of foodservice management such as: Managing Quality, Food Product Flow and Kitchen Design, Procurement, Distribution and Service, Leadership and Organizational Change, Decision Making, Communication and Balance , Management of Human Resources and much more! It also addresses the foodservice principles which guide dietitians' and foodservice managers' practice. The book also references extensive web page resources and links for each problem.

Table of Contents

Table of Contents

 

Acknowledgements

 

Course Description

Companion Textbook

Course Expectations and Student Responsibilities in a Problem-based Learning (PBL) Course

Course Objectives

            Process Objectives

            Content Objectives

Class Policies in a PBL Class

Group Work and Class Organization

Evaluation and Feedback

Suggestions

Course Components

Resources to be Used

Problem Write-ups

 

Worksheets

Worksheet 1 Systems Approach to a Foodservice Organization

Worksheet 2 Managing Quality

Worksheet 3 The Menu

Worksheet 4 Food Product Flow and Kitchen Design

Worksheet 5 Procurement

Worksheet 6 Food Production

Worksheet 7 Distribution and Service

Worksheet 8 Safety, Sanitation, and Maintenance

Worksheet 9 Management Principles

Worksheet 10 Leadership and Organizational Change

Worksheet 11 Decision Making, Communication, and Balance

Worksheet 12 Management of Human Resources

Worksheet 13 Management of Financial Resources

Worksheet 14 Marketing Foodservice

Worksheet 15 Meals, Satisfaction, and Accountability

 

Problems

Aftermath of an Outbreak of Food borne Illness

Where Am I Going?

Who Is the Customer, Anyway?

What’s Your Problem?

Menu Madness

Put it in the bank

Renovating the space

Purchasing Predicament

Spring Hills Senior Center

Looking for Answers in all the Right Places

Chef Spiro Gets to Work

Hilda Greene

Where’s the Beef?

Deliver Me from Complaints

What Does Food Have to Do with Nutrition?

Give Me 5

Producing the bird

The Toxic Hamburger

What’s Next?

Moving ahead with Room Service

Steering a New Course

Breakfast’s Ready….Hold the Pancakes

To Whom It May Concern

Can you do it faster?

Who Changed My Job?

Flip a Coin

Show Me the Money!

Jeff Jordan

Who’s Going to Buy Healthy When Yummy’s More Fun?

So You Want to be a Millionaire

Change is a Four Letter Word

 

Evaluation Forms

            Problem Write-Up Evaluation

            Assessment of Individual Performance In Groups

 

This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780132361163

$113.73 | Add to Cart

This package contains:

  • Exploring Food Service Systems Management Through Problems, 3rd Edition
    Elizabeth McKinney Lieux, Patricia Luoto | ©2008 | Paper; 300 pages
  • Foodservice Organizations: A Managerial and Systems Approach, 6th Edition
    Mary B. Gregoire, Marian C. Spears | ©2007 | Paper; 720 pages

Package ISBN-13: 9780135108253

$109.27 | Add to Cart

This package contains:

  • Exploring Food Service Systems Management Through Problems, 3rd Edition
    Elizabeth McKinney Lieux, Patricia Luoto | ©2008 | Paper; 300 pages
  • Foodservice Organizations: A Managerial and Systems Approach, 7th Edition
    Mary B. Gregoire | ©2010 | Paper; 600 pages

Package ISBN-13: 9780137042944

$204.60 | Add to Cart

This package contains:

  • Exploring Food Service Systems Management Through Problems, 3rd Edition
    Elizabeth McKinney Lieux, Patricia Luoto | ©2008 | Paper; 300 pages
  • ServSafe Coursebook with Answer Sheet for Paper and Pencil Exam, 5th Edition
    NRA National Restaurant Association | ©2009 | Paper; 460 pages
  • Foodservice Organizations: A Managerial and Systems Approach, 7th Edition
    Mary B. Gregoire | ©2010 | Paper; 600 pages
  • MyCulinaryLab Student Access Code Card for On Cooking (for valuepacks)
    Sarah R. Labensky | ©2010 | Access Code Card

Package ISBN-13: 9780135121412

$211.27 | Add to Cart

This package contains:

  • Exploring Food Service Systems Management Through Problems, 3rd Edition
    Elizabeth McKinney Lieux, Patricia Luoto | ©2008 | Paper; 300 pages
  • ServSafe Coursebook with Answer Sheet for Paper and Pencil Exam, 5th Edition
    NRA National Restaurant Association | ©2009 | Paper; 460 pages
  • Foodservice Organizations: A Managerial and Systems Approach, 7th Edition
    Mary B. Gregoire | ©2010 | Paper; 600 pages
  • iCOOK Access Code for On Cooking, 4th edition/ On Cooking, To Go Edition
    Sarah R. Labensky | ©2009 | Access Code Card

Textbook

List Price: $28.00

Add to Shopping Cart

Members pay only $25.20

Free FedEx Ground Shipping.