Your textbook…
Cover image for Human Relations: Interpersonal Job-Oriented Skills, 10th Edition
View larger cover

Human Relations: Interpersonal Job-Oriented Skills, 10th Edition

By Andrew J. DuBrin

ISBN-10: 0-13-501944-3

ISBN-13: 978-0-13-501944-3What's this?

Published by Prentice Hall

© 2009

Pub. Date: May 28, 2008

Format: Paper

Description

Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition.  Focusing on today’s work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.  KEY FEATURES: This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for today’s business environment.

Table of Contents

1.      A Framework for Interpersonal Skill Development

2.      Understanding Individual Differences

3.      Developing Self-Esteem and Self-Confidence

4.      Interpersonal Communication

5.      Developing Teamwork Skills

6.      Group Problem Solving and Decision Making

7.      Cross-Cultural Relations and Diversity

8.      Resolving Conflicts with Others

9.      Becoming an Effective Leader

10.  Motivating Others

11.  Helping Others Develop and Grow

12.  Positive Political Skills

13.  Customer Satisfaction Skills

14.  Enhancing Ethical Behavior

15.  Stress Management and Personal Productivity

16.  Job Search and Career Management Skills

This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780135055441

$108.67 | Add to Cart

This package contains:

  • Human Relations: Interpersonal Job-Oriented Skills, 10th Edition
    Andrew J. DuBrin | ©2009 | Paper; 432 pages
  • OneKey WebCT Student Access Code Card for Human Relations: Interpersonal Job-Oriented Skills, 10th Edition
    Andrew J. DuBrin | ©2009 | Access Code Card

Package ISBN-13: 9780135068816

$112.00 | Add to Cart

This package contains:

  • Human Relations: Interpersonal Job-Oriented Skills, 10th Edition
    Andrew J. DuBrin | ©2009 | Paper; 432 pages
  • Self Assessment Library 3.4
    Stephen P. Robbins | ©2009 | Paper; 144 pages

Textbook

List Price: $105.33

Add to Shopping Cart

Members pay only $94.80

Free FedEx Ground Shipping.

Online Book

Buy now from CourseSmart.com