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Introduction to Hospitality Management, 3rd Edition

By John R. Walker

ISBN-10: 0-13-506138-5

ISBN-13: 978-0-13-506138-1What's this?

Published by Prentice Hall

Pub. Date: Jan 12, 2009

Format: Cloth

Enhance your learning experience with text-specific study materials.

Description

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field.  This new edition includes access to an enhanced Companion Web Site and features more on event management, sustainable hospitality, and globalization.

Table of Contents

Table of Contents

 

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1.      Welcome to the Hospitality Industry

2.      Tourism

 

PART II: LODGING

3.      The Hotel Business

4.      Rooms Division Operations

5.      Food and Beverage Operations

 

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6.      Restaurant Business

7.      Restaurant Operations

8.      Managed Services

9.      Beverages

 

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10.  Recreation, Theme Parks and Clubs

11.  Gaming Entertainment

 

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12.  Meetings, Conventions, Expositions

13.  Special Events

 

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14.  Leadership and Management

15.  Planning

16.  Organizing

17.  Communicating and Decision-Making

18.  Human Resources and Motivation

19.  Control

This textbook is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.

Package ISBN-13: 9780136118213

$97.60 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • Access Card for Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Access Code Card

Package ISBN-13: 9780138015817

$117.60 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • Front Office Management Simulation Access Card, 2nd Edition
    David K. Hayes, Allisha A. Miller | ©2011 | Access Code Card

Package ISBN-13: 9780137055579

$104.27 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • Simulation Student CD for Professional Front Office Management (FOMS)
    David K. Hayes, Allisha A. Miller | ©2008 | CD-ROM Only

Package ISBN-13: 9780137031894

$129.87 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • ManageFirst: Hospitality and Restaurant Management with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap

Package ISBN-13: 9780138022662

$144.27 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • ManageFirst: Hospitality and Restaurant Management with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • Access Card for Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Access Code Card

Package ISBN-13: 9780135104033

$723.53 | Add to Cart

This package contains:

  • Introduction to Hospitality Management, 3rd Edition
    John R. Walker | ©2010 | Cloth; 704 pages
  • ManageFirst: Hospitality and Restaurant Management with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst Inventory and Purchasing with Pencil/Paper Exam and Test Prep
    NRA Solutions | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst Human Resources Management and Supervision with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst Food Production with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • On Cooking: A Textbook of Culinary Fundamentals, 4th Edition
    Sarah R. Labensky, Alan M. Hause, Steven R. Labensky, Priscilla A. Martel | ©2007 | Cloth; 1440 pages
  • ManageFirst Customer Service with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst: Controlling Foodservice Costs with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2009 | National Bundle
  • ServSafe Essentials with Answer Sheet for Paper and Pencil Exam, 5th Edition
    NRA National Restaurant Association | ©2009 | Paper
  • ManageFirst Managerial Accounting with Pencil/Paper Exam and Test Prep
    NRA Solutions | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst: Restaurant Marketing with Pencil/Paper Exam and Test Prep
    NRA Solutions | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst: Menu Marketing and Management with Pencil/Paper Exam and Test Prep
    NRA Solutions | ©2007 | Kit/Package/ShrinkWrap
  • ManageFirst: Nutrition with Pencil/Paper Exam and Test Prep
    NRA National Restaurant Association | ©2007 | Kit/Package/ShrinkWrap
  • Study Guide, 4th Edition
    Christine Stamm-Griffin | ©2007 | Paper; 320 pages

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