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Marketing Management, 13th Edition

By Philip Kotler, Kevin Keller

ISBN-10: 0-13-600998-0

ISBN-13: 978-0-13-600998-6What's this?

Published by Prentice Hall

Pub. Date: Feb 25, 2008

Format: Cloth

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Table of Contents

PART 1: UNDERSTANDING MARKETING MANAGEMENT

Chapter 1: Defining Marketing for the 21st Century

Chapter 2: Developing Marketing Strategies and Plans


PART 2: CAPTURING MARKETING INSIGHTS

Chapter 3: Gathering Information and Scanning the Environment

Chapter 4: Conducting Marketing Research and Forecasting Demand


PART 3: CONNECTING WITH CUSTOMERS

Chapter 5: Creating Customer Value, Satisfaction, and Loyalty

Chapter 6: Analyzing Consumer Markets

Chapter 7: Analyzing Business Markets

Chapter 8: Identifying Market Segments and Targets


PART 4: BUILDING STRONG BRANDS

Chapter 9: Creating Brand Equity

Chapter 10: Crafting the Brand Positioning

Chapter 11: Dealing with Competition


PART 5: SHAPING THE MARKET OFFERINGS

Chapter 12: Setting Product Strategy

Chapter 13: Designing and Managing Services

Chapter 14:  Developing Pricing Strategies and Programs

PART 6: DELIVERING VALUE

Chapter 15:  Designing and Managing Integrated Marketing Channels

Chapter 16:  Managing Retailing, Wholesaling, and Logistics


PART 7: COMMUNICATING VALUE

Chapter 17:  Designing and Managing Integrated Marketing Communications

Chapter 18:  Managing Mass Communications: Advertising, Sales Promotions,
    Events, and Public Relations

Chapter 19:  Managing Personal Communications: Direct and Interactive Marketing and Personal Selling


PART 8: CREATING SUCCESSFUL LONG-TERM GROWTH

Chapter 20:  Introducing New Market Offerings

Chapter 21:  Tapping into Global Markets

Chapter 22:  Managing a Holistic Marketing Organization


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Package ISBN-13: 9780135052655

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  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Interpretive Simulations Access Code Card Group B
    | ©2009 | Access Code Card

Package ISBN-13: 9780135046463

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This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Interpretive Simulations Student Discount Card
    Interpretive Interpretive Simulations | ©2006 | Access Code Card

Package ISBN-13: 9780135042854

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This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Marketing Plan Handbook, The, and Pro Premier Marketing Plan Package, 3rd Edition
    Marian Burk Wood | ©2008 | Kit/Package/ShrinkWrap; 224 pages

Package ISBN-13: 9780138154622

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This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Marketing Management, 3rd Edition
    Russ Winer | ©2007 | Cloth; 544 pages

Package ISBN-13: 9780136064169

$197.33 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • DVD Video Gallery: Marketing Management, 13th Edition
    Philip Kotler | ©2009 | Digital Video Recording

Package ISBN-13: 9780136075288

$197.33 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Brand You, 2nd Edition
    Michael R. Solomon | ©2007 | Paper; 240 pages

Package ISBN-13: 9780131361300

$204.00 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Marketing Plan Pro 6.0, 2nd Edition
    Palo Alto Software | ©2005 | CD-ROM Only; 0 pages

Package ISBN-13: 9780135049440

$225.33 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Marketing PlanPro Premier, 3rd Edition
    Palo Alto | ©2008 | CD-ROM Only

Package ISBN-13: 9780135122631

$254.00 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • Marketing PlanPro Premier, 3rd Edition
    Palo Alto | ©2008 | CD-ROM Only
  • Marketing Plan Handbook, The, 3rd Edition
    Marian Burk Wood | ©2008 | Paper; 224 pages

Package ISBN-13: 9780135056646

$210.67 | Add to Cart

This package contains:

  • Marketing Management, 13th Edition
    Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages
  • DVD Video Gallery: Marketing Management, 13th Edition
    Philip Kotler | ©2009 | Digital Video Recording
  • Marketing Plan Pro 6.0, 2nd Edition
    Palo Alto Software | ©2005 | CD-ROM Only; 0 pages

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