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Table of Contents
Chapter 1: Defining Marketing for the 21st Century
Chapter 2: Developing Marketing Strategies and Plans
PART 2: CAPTURING MARKETING INSIGHTS
Chapter 3: Gathering Information and Scanning the Environment
Chapter 4: Conducting Marketing Research and Forecasting Demand
PART 3: CONNECTING WITH CUSTOMERS
Chapter 5: Creating Customer Value, Satisfaction, and Loyalty
Chapter 6: Analyzing Consumer Markets
Chapter 7: Analyzing Business Markets
Chapter 8: Identifying Market Segments and Targets
PART 4: BUILDING STRONG BRANDS
Chapter 9: Creating Brand Equity
Chapter 10: Crafting the Brand Positioning
Chapter 11: Dealing with Competition
PART 5: SHAPING THE MARKET OFFERINGS
Chapter 12: Setting Product Strategy
Chapter 13: Designing and Managing Services
Chapter 14: Developing Pricing Strategies and Programs
PART 6: DELIVERING VALUE
Chapter 15: Designing and Managing Integrated Marketing Channels
Chapter 16: Managing Retailing, Wholesaling, and Logistics
PART 7: COMMUNICATING VALUE
Chapter 17: Designing and Managing Integrated Marketing Communications
Chapter 18: Managing Mass Communications: Advertising, Sales Promotions,
Events, and Public Relations
Chapter 19: Managing Personal Communications: Direct and Interactive Marketing and Personal Selling
PART 8: CREATING SUCCESSFUL LONG-TERM GROWTH
Chapter 20: Introducing New Market Offerings
Chapter 21: Tapping into Global Markets
Chapter 22: Managing a Holistic Marketing Organization
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Package ISBN-13: 9780135052655
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- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Interpretive Simulations Access Code Card Group B
| ©2009 | Access Code Card
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Interpretive Simulations Student Discount Card
Interpretive Interpretive Simulations | ©2006 | Access Code Card
Package ISBN-13: 9780135042854
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Marketing Plan Handbook, The, and Pro Premier Marketing Plan Package, 3rd Edition
Marian Burk Wood | ©2008 | Kit/Package/ShrinkWrap; 224 pages
Package ISBN-13: 9780138154622
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Marketing Management, 3rd Edition
Russ Winer | ©2007 | Cloth; 544 pages
Package ISBN-13: 9780136064169
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - DVD Video Gallery: Marketing Management, 13th Edition
Philip Kotler | ©2009 | Digital Video Recording
Package ISBN-13: 9780136075288
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Brand You, 2nd Edition
Michael R. Solomon | ©2007 | Paper; 240 pages
Package ISBN-13: 9780131361300
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This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Marketing Plan Pro 6.0, 2nd Edition
Palo Alto Software | ©2005 | CD-ROM Only; 0 pages
Package ISBN-13: 9780135049440
$225.33 | Add to Cart
This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Marketing PlanPro Premier, 3rd Edition
Palo Alto | ©2008 | CD-ROM Only
Package ISBN-13: 9780135122631
$254.00 | Add to Cart
This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - Marketing PlanPro Premier, 3rd Edition
Palo Alto | ©2008 | CD-ROM Only - Marketing Plan Handbook, The, 3rd Edition
Marian Burk Wood | ©2008 | Paper; 224 pages
Package ISBN-13: 9780135056646
$210.67 | Add to Cart
This package contains:
- Marketing Management, 13th Edition
Philip Kotler, Kevin Keller | ©2009 | Cloth; 816 pages - DVD Video Gallery: Marketing Management, 13th Edition
Philip Kotler | ©2009 | Digital Video Recording - Marketing Plan Pro 6.0, 2nd Edition
Palo Alto Software | ©2005 | CD-ROM Only; 0 pages