Supervision Today! (with Self Assessment Library 3.4), 6th Edition

Supervision Today has earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers’ knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on interviewing, employee loyalty, conflict resolution, and group development. This book is an essential resource for managers and supervisors.

PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES

1.      Supervision Definitions

2.      Supervision Challenges

 

PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING AND DECISION-MAKING

3.      Planning and Goal Setting

4.      Organizing

5.      Staffing and Recruiting

6.      Controlling

7.      Problem Analysis and Decision Making

 

PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING

8.      Motivating Followers

9.      Leading Followers

10.  Communicating Effectively

11.  Developing Groups

 

PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS

12.  Performance Appraisal

13.  Workplace Health and Safety

14.  Conflict, Negotiation, Discipline and Politics

15.  Change Management

16.  Supervision and Labor

 

POSTSCRIPT: PERSONAL DEVELOPMENT