Features
- Apple's official curricula for the macOS Support Essentials 10.12 course and Apple Certified Support Professional (ACSP) 10.12 certification
- Covers the latest macOS 10.12 system utilities and OS features
- Features authoritative explanations of underlying technologies, troubleshooting techniques, system administration, and much more
- Focused lessons guide step-by-step through practical, real-world tasks
- Lesson review questions summarise what students have learned to help you focus your preparation for your Apple certification exam
- Copyright 2017
- Dimensions: 7-3/8" x 9-1/8"
- Pages: 960
- Edition: 1st
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EPUB (Watermarked)
- ISBN-10: 0-13-470331-6
- ISBN-13: 978-0-13-470331-2
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.
Apple Pro Training Series: macOS Support Essentials 10.12
The Apple-Certified Way to Learn
This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification—as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. You’ll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration—all on your way to preparing for the industry-standard ACSP certification.
- Covers updated system utilities and new features of macOS Sierra, including Siri and Optimized Storage.
- Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
- Focused lessons take you step by step through practical, real-world tasks.
- Lesson files and bonus material available for download—including lesson review questions to help prepare you for the Apple certification exam.
- Web Edition provides full text of the book available online as part of our Content Update Program with revised content for significant software updates.
Table of Contents
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Lesson 1: Install macOS Sierra
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Lesson 2 Set Up and Configure macOS
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Lesson 3 Use macOS Recovery
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Lesson 4 Update macOS
- Lesson 5 Manage User Accounts
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Lesson 6 Manage User Home Folders
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Lesson 7 Manage Security and Privacy
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Lesson 8 Manage Password Changes
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Lesson 9 Manage File Systems and Storage
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Lesson 10 Manage FileVault
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Lesson 11 Manage Permissions and Sharing
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Lesson 12 Use Hidden Items, Shortcuts, and File Archives
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Lesson 13 Manage System Resources
- Lesson 14 Use Metadata, Spotlight, and Siri Exercise
- Lesson 15 Manage Time Machine
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Lesson 16 Install Applications
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Lesson 17 Manage Documents
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Lesson 18 Manage and Troubleshoot Applications
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Lesson 19 Manage Basic Network Settings
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Lesson 20 Manage Advanced Network Settings
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Lesson 21 Troubleshoot Network Issues
- Lesson 22 Manage Network Services
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Lesson 23 Manage Host Sharing and Personal Firewall
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Lesson 24 Troubleshoot Peripherals
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Lesson 25 Manage Printers and Scanners
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Lesson 26 Troubleshoot Startup and System Issues