Home > Store

Exploratory Software Testing: Tips, Tricks, Tours, and Techniques to Guide Test Design

EPUB (Watermarked)

Not for Sale

Also available in other formats.

Register your product to gain access to bonus material or receive a coupon.

Description

  • Copyright 2010
  • Pages: 256
  • Edition: 1st
  • EPUB (Watermarked)
  • ISBN-10: 0-321-64785-8
  • ISBN-13: 978-0-321-64785-6

How to Find and Fix the Killer Software Bugs that Evade Conventional Testing

In Exploratory Software Testing, renowned software testing expert James Whittaker reveals the real causes of today’s most serious, well-hidden software bugs--and introduces powerful new “exploratory” techniques for finding and correcting them.

Drawing on nearly two decades of experience working at the cutting edge of testing with Google, Microsoft, and other top software organizations, Whittaker introduces innovative new processes for manual testing that are repeatable, prescriptive, teachable, and extremely effective. Whittaker defines both in-the-small techniques for individual testers and in-the-large techniques to supercharge test teams. He also introduces a hybrid strategy for injecting exploratory concepts into traditional scripted testing. You’ll learn when to use each, and how to use them all successfully.

Concise, entertaining, and actionable, this book introduces robust techniques that have been used extensively by real testers on shipping software, illuminating their actual experiences with these techniques, and the results they’ve achieved. Writing for testers, QA specialists, developers, program managers, and architects alike, Whittaker answers crucial questions such as:

•  Why do some bugs remain invisible to automated testing--and how can I uncover them?

•  What techniques will help me consistently discover and eliminate “show stopper” bugs?

•  How do I make manual testing more effective--and less boring and unpleasant?

•  What’s the most effective high-level test strategy for each project?

•  Which inputs should I test when I can’t test them all?

•  Which test cases will provide the best feature coverage?

•  How can I get better results by combining exploratory testing with traditional script or scenario-based testing?

•  How do I reflect feedback from the development process, such as code changes?

Sample Content

Table of Contents

Foreword by Alan Page     xv

Preface     xvii

Chapter 1    The Case for Software Quality     1

The Magic of Software     1

The Failure of Software     4

Conclusion     9

Exercises     9

Chapter 2    The Case for Manual Testing     11

The Origin of Software Bugs     11

Preventing and Detecting Bugs     12

Manual Testing     14

Conclusion     19

Exercises     20

Chapter 3    Exploratory Testing in the Small     21

So You Want to Test Software?     21

Testing Is About Varying Things     23

User Input     23

    What You Need to Know About User Input     24

    How to Test User Input     25

State     32

    What You Need to Know About Software State     32

    How to Test Software State     33

Code Paths     35

User Data     36

Environment     36

Conclusion     37

Exercises     38

Chapter 4    Exploratory Testing in the Large     39

Exploring Software     39

The Tourist Metaphor     41

“Touring” Tests     43

    Tours of the Business District     45

    Tours Through the Historical District     51

    Tours Through the Entertainment District     52

    Tours Through the Tourist District     55

    Tours Through the Hotel District     58

    Tours Through the Seedy District     60

Putting the Tours to Use     62

Conclusion     63

Exercises     64

Chapter 5    Hybrid Exploratory Testing Techniques     65

Scenarios and Exploration     65

Applying Scenario-Based Exploratory Testing     67

Introducing Variation Through Scenario Operators     68

    Inserting Steps     68

    Removing Steps     69

    Replacing Steps     70

    Repeating Steps     70

    Data Substitution     70

    Environment Substitution     71

Introducing Variation Through Tours     72

    The Money Tour     73

    The Landmark Tour     73

    The Intellectual Tour     73

    The Back Alley Tour     73

    The Obsessive-Compulsive Tour     73

    The All-Nighter Tour     74

    The Saboteur     74

    The Collector’s Tour     74

    The Supermodel Tour     74

    The Supporting Actor Tour     74

    The Rained-Out Tour     75

    The Tour-Crasher Tour     75

Conclusion     75

Exercises     76

Chapter 6    Exploratory Testing in Practice     77

The Touring Test     77

Touring the Dynamics AX Client     78

    Useful Tours for Exploration     79

    The Collector’s Tour and Bugs as Souvenirs     81

    Tour Tips     84

Using Tours to Find Bugs     86

    Testing a Test Case Management Solution     86

    The Rained-Out Tour     87

    The Saboteur     88

    The FedEx Tour     89

    The TOGOF Tour     90

The Practice of Tours in Windows Mobile Devices     90

    My Approach/Philosophy to Testing    91

    Interesting Bugs Found Using Tours     92

    Example of the Saboteur     94

    Example of the Supermodel Tour     94

The Practice of Tours in Windows Media Player     97

    Windows Media Player     97

    The Garbage Collector’s Tour     97

    The Supermodel Tour     100

    The Intellectual Tour     100

    The Intellectual Tour: Boundary Subtour     102

    The Parking Lot Tour and the Practice of Tours in Visual Studio Team System Test Edition     103

Tours in Sprints     103

Parking Lot Tour     105

Test Planning and Managing with Tours     106

Defining the Landscape     106

Planning with Tours     107

Letting the Tours Run     109

Analysis of Tour Results     109

Making the Call: Milestone/Release     110

    In Practice     110

Conclusion     111

Exercises     111

Chapter 7    Touring and Testing’s Primary Pain Points     113

The Five Pain Points of Software Testing     113

Aimlessness     114

    Define What Needs to Be Tested     115

    Determine When to Test     115

    Determine How to Test     116

Repetitiveness     116

    Know What Testing Has Already Occurred     117

    Understand When to Inject Variation     117

Transiency     118

Monotony     119

Memorylessness     120

Conclusion     121

Exercises     122

Chapter 8    The Future of Software Testing     123

Welcome to the Future     123

The Heads-Up Display for Testers     124

“Testipedia”     126

    Test Case Reuse     127

    Test Atoms and Test Molecules     128

Virtualization of Test Assets     129

Visualization     129

Testing in the Future     132

Post-Release Testing     134

Conclusion     134

Exercises     135

Appendix A    Building a Successful Career in Testing     137

How Did You Get into Testing?     137

Back to the Future     138

The Ascent     139

The Summit     140

The Descent     142

Appendix B    A Selection of JW’s Professorial “Blog”     143

Teach Me Something     143

Software’s Ten Commandments     143

    1. Thou Shalt Pummel Thine App with Multitudes of Input     145

    2. Thou Shalt Covet Thy Neighbor’s Apps     145

    3. Thou Shalt Seek Thee Out the Wise Oracle     146

    4. Thou Shalt Not Worship Irreproducible Failures     146

    5. Thou Shalt Honor Thy Model and Automation     146

    6. Thou Shalt Hold Thy Developers Sins Against Them     147

    7. Thou Shalt Revel in App Murder (Celebrate the BSOD)     147

    8. Thou Shalt Keep Holy the Sabbath (Release)     148

    9. Thou Shalt Covet Thy Developer’s Source Code     148

Testing Error Code     149

Will the Real Professional Testers Please Step Forward     151

    The Common Denominators I Found Are (In No Particular Order)     152

    My Advice Can Be Summarized as Follows      53

Strike Three, Time for a New Batter     154

    Formal Methods     154

    Tools     155

    Process Improvement     156

    The Fourth Proposal     156

Software Testing as an Art, a Craft and a Discipline     157

Restoring Respect to the Software Industry     160

    The Well-Intentioned but Off-Target Past     160

    Moving On to Better Ideas     161

    A Process for Analyzing Security Holes and Quality Problems     161

Appendix C    An Annotated Transcript of JW’s Microsoft Blog     165

Into the Blogoshere     165

July 2008     166

    Before We Begin     166

    PEST (Pub Exploration and Software Testing)     167

    Measuring Testers     168

    Prevention Versus Cure (Part 1)     169

    Users and Johns     170

    Ode to the Manual Tester     171

    Prevention Versus Cure (Part 2)     173

    Hail Europe!     174

    The Poetry of Testing     175

    Prevention Versus Cure (Part 3)     176

    Back to Testing     177

August 2008     178

    Prevention Versus Cure (Part 4)     179

    If Microsoft Is So Good at Testing, Why Does Your Software Still Suck?     180

    Prevention Versus Cure (Part 5)     183

    Freestyle Exploratory Testing     183

    Scenario-Based Exploratory Testing     183

    Strategy-Based Exploratory Testing     184

    Feedback-Based Exploratory Testing     184

    The Future of Testing (Part 1)     184

    The Future of Testing (Part 2)     186

September 2008     188

    On Certification     188

    The Future of Testing (Part 3)     189

    The Future of Testing (Part 4)     191

    The Future of Testing (Part 5)      192

October 2008     193

    The Future of Testing (Part 6)     194

    The Future of Testing (Part 7)     195

    The Future of Testing (Part 8)     196

    Speaking of Google     198

    Manual Versus Automated Testing Again     198

November 2008     199

    Software Tester Wanted     200

    Keeping Testers in Test     200

December 2008     201

    Google Versus Microsoft and the Dev:Test Ratio Debate     201

January 2009     202

    The Zune Issue     203

    Exploratory Testing Explained     204

    Test Case Reuse     205

    More About Test Case Reuse     206

    I’m Back     207

    Of Moles and Tainted Peanuts     208

Index     211

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020