Description
Filled with real-life examples, The Professional Server: A Training Manual covers all aspects of dining room service. This edition contains in-depth coverage of everything a good waiter or waitress needs to know to be successful in this competitive profession—from professional appearance, to server readiness, to guest communication. Self-contained chapters flow in a logical sequence and offer an explanation of table settings, wine and beverage service and current technologies. Restaurant Reality stories, Server Profiles, charts and photos give students an insider’s look into the realities of the profession.
Table of Contents
1. The Professional Server
2. Professional Appearance
3. Table Settings, Napkin Presentations, and Table Service
4. Serving Food and Beverages
5. Service Readiness
6. Wine and Beverage Service
7. Guest Communication
8. The Technology of Service
9. The Host
10. Banquets, Catering, and Buffet Service
Appendix A: Common Menu Terms
Appendix B: Wine Terminology: General, Sight, Smell, and Taste
Appendix C: Spirit Brands and Related Cocktails
Appendix D: Ales, Lagers, and Non-Alcoholic Beers
Index
This title is also sold in the various packages listed below. Before purchasing one of these packages, speak with your professor about which one will help you be successful in your course.
Package ISBN-13: 9780133380118
Includes this title packaged with:
- ManageFirst: Principles of Food and Beverage Management with Answer Sheet, 2nd Edition
. National Restaurant Association
$140.73 | Add to Cart
Package ISBN-13: 9780133390193
Includes this title packaged with:
- ManageFirst: Customer Service with Answer Sheet, 2nd Edition
. National Restaurant Association
$148.07 | Add to Cart
Package ISBN-13: 9780133381917
Includes this title packaged with:
- Menu, The: Development, Strategy, and Application
David Barrish
$149.47 | Add to Cart
Package ISBN-13: 9780133510812
Includes this title packaged with:
- ManageFirst: Nutrition with Online Testing Voucher, 2nd Edition
. National Restaurant Association - ManageFirst: Customer Service with Online Testing Voucher, 2nd Edition
. National Restaurant Association - ManageFirst: Purchasing with Online Testing Voucher, 2nd Edition
. National Restaurant Association - ManageFirst: Bar and Beverage Management with OnLine Testing Voucher, 2nd Edition
. National Restaurant Association - ManageFirst: Controlling FoodService Costs with Online Testing Voucher, 2nd Edition
. National Restaurant Association
$441.40 | Add to Cart
Purchase Info
ISBN-10: 0-13-170992-5
ISBN-13: 978-0-13-170992-8
Format: Paper
$83.00 | Free Ground Shipping.
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Professional Server, The: A Training Manual, CourseSmart eTextbook, 2nd Edition
$28.99 | ISBN-13: 978-0-13-139176-5
