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Reaching Out: Interpersonal Effectiveness and Self-Actualization, CourseSmart eTextbook, 10th Edition

By David W. Johnson

Published by Pearson

Published Date: Jan 7, 2009

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Description

Now in its tenth edition, Reaching Out, the most comprehensive, practical and applied text available on interpersonal skills, remains squarely focused on the dynamics found in virtually all interpersonal relationships. With new information about online interaction and relationships, expanded content on barriers to communication, and revised content throughout, the text continues to keep pace with the latest theories, sources of interpersonal communication and research in the field. With an engaging and an accessible language that makes the content come alive for readers, this text is an especially effective resource for learning about and teaching the basic interpersonal skills. No matter what occupations or relationships students undertake, their success will largely be determined by how skilled they are interpersonally. With this effective resource on hand for learning about the basic interpersonal skills, its audience will begin a journey of continuous improvement.

Table of Contents

Contents

 

Exercises

Preface

 

Chapter 1 -- The Importance of Interpersonal Skills

Chapter 2 -- Self-Disclosure

Chapter 3 -- Developing and Maintaining Trust

Chapter 4 -- Increasing Your Communications Skills

Chapter 5 -- Expressing Your Feelings Verbally

Chapter 6 -- Expressing Your Feelings Nonverbally

Chapter 7 -- Helpful Listening and Responding

Chapter 8 -- Resolving Interpersonal Conflicts

Chapter 9 -- Anger, Stress, and Managing Feelings

Chapter 10 -- Barriers to Interpersonal Effectiveness

 

Epilogue

 

Appendix

 

Glossary

 

References

 

Index

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Reaching Out: Interpersonal Effectiveness and Self-Actualization, CourseSmart eTextbook, 10th Edition
Format: Safari Book

$44.40 | ISBN-13: 978-0-13-714472-3