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Supply Chain Management Casebook, The: Comprehensive Coverage and Best Practices in SCM

By Chuck Munson

Published by FT Press

Published Date: Jun 20, 2013

Description

30 up-to-date case studies illuminate every aspect of modern supply chain management

 

• Risk management, analytics, global supply chain issues, and much more

• Innovative processes, technologies, strategies, and tactics

• An indispensable resource for both students and practitioners

 

This casebook brings together 30 focused cases addressing virtually every aspect of supply chain management, from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. A global team of contributors presents key challenges in industries ranging from pharmaceuticals to fashion and previews issues ranging from the “limits of lean” to the potential of 3-D printing.

 

Cases vary in length and complexity, offering maximum flexibility to both instructors and readers; a convenient table provides fast access to specific topics. Qualitative cases are supported by relevant discussion questions and sample responses;  quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets.

Table of Contents

Preface     xiii
Chapter 1 Comprehensive Coverage of Supply Chain Issues     1
Case 1 The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization     3
     Arunachalam Narayanan, University of Houston
Case 2 Perdue Farms: A Vertically Integrated Supply Chain     25
     Ling Li, Old Dominion University
Chapter 2 Supply Chain Risk Management     37
Case 3 Improving Stanford Blood Center’s Platelet Supply Chain     39
     Yenho Thomas Chung, LG CNS Entrue Consulting Partners
     Feryal Erhun, Stanford University
     Tim Kraft, University of Virginia
Case 4 Financial and Operational Risk Management at Molson Coors     50
     Dennis Kira, Concordia University
     Ahmet Satir, Concordia University
     Dia Bandaly, Concordia University
Case 5 Toyota China: Matching Supply with Demand     68
     Xiaoying Liang, City University of Hong Kong
     Lijun Ma, Shenzhen University
     Houmin Yan, City University of Hong Kong
Case 6 Cisco Systems, Inc.: Supply Chain Risk Management     80
     María Jesús Sáenz, MIT-Zaragoza International Logistics Program
     Elena Revilla, IE Business School
Case 7 BESSI: The Importance of Coordinating Product Development with Supply Chain Planning in the Fashion Goods Industry     96
     Maria Caridi, Politecnico di Milano
     Margherita Pero, Politecnico di Milano
     Antonella Moretto, Politechnico di Milano
Chapter 3 Supply Chain Analytics     109
Case 8 Queuing at eCycle Services     111
     Janice Eliasson, University of Calgary
     Brent Snider, University of Calgary
Case 9 Multi-Echelon Inventory Decisions at Jefferson Plumbing Supplies: To Store or Not to Store?      117
     Amit Eynan, University of Richmond
Case 10 Global Pharma: Managing Uncertainty     119
     Sourabh Bhattacharya, Institute of Management Technology
     Surajit Ghosh Dastidar, Institute of Management Technology
Case 11 Supplier Selection at Kerneos, Inc.     124
     Ling Li, Old Dominion University
     Erika Marsillac, Old Dominion University
     Ted Kosiek, Kerneos, Inc.
Case 12 The Interface between Demand Management and Production Strategies at TractParts     130
     Abhishek Shinde, Indian Institute of Management
     Dileep More, Indian Institute of Management
Case 13 Analyzing Distribution Network Options at Remingtin Medical Devices     134
     Yusen Xia, Georgia State University
     Walter L. Wallace, Georgia State University
Case 14 NunaSacha: A Facility Redesign in the Ecuadorian Andes     140
     Verónica León B., Universidad San Francisco de Quito
     Daniel Merchán D., Universidad San Francisco de Quito
     Ximena Córdova V., Universidad San Francisco de Quito
     Carla Tejada L., Universidad San Francisco de Quito
     Giuseppe Marzano, Universidad San Francisco de Quito
Case 15 Sherman’s Supply Chain Challenge: Stopping the Retailer from Overcharging for Soda     156
     Chuck Munson, Washington State University
Chapter 4 Short but Sweet     161
Case 16 Ethical Product Sourcing in the Starbucks Coffee Supply Chain     163
     Dustin Smith, Washington State University
Case 17 Tmall, The Sky Cat: A Rocky Road Toward Bringing Buyers and Suppliers Together     171
     Jianli Hu, Woodbury University
     Olivia Congbo Mao, Alibaba Group
Case 18 Make to Demand with 3-D Printing: The Next Big Thing in Inventory Management?     180
     Tom McNamara, ESC-Rennes
     Erika Marsillac, Old Dominion University
Case 19 Airbus’ Overstretched Supply Chain: Just How Far Can You Go Before Your Supply Chain Snaps?     184
     Erika Marsillac, Old Dominion University
     Tom McNamara, ESC-Rennes
Case 20 How to Keep Your Food Supply Chain Fresh     188
     Tom McNamara, ESC-Rennes
     Erika Marsillac, Old Dominion University
Case 21 The End of Lean?: Automobile Manufacturers Are Rethinking Some Supply Chain Basics     192
     Erika Marsillac, Old Dominion University
     Tom McNamara, ESC-Rennes
Chapter 5 Unique Challenges from Around the Globe     197
Case 22 A Brazilian Dairy Cooperative: Transaction Cost Approach in a Supply Chain     199
     Fernanda Pacheco Dohms, Pontifical Catholic University of Rio Grande do Sul
     Sergio Luiz Lessa de Gusmão, Pontifical Catholic University of Rio Grande do Sul
Case 23 Continuous Process Reforms to Achieve a Hybrid Supply Chain Strategy: Focusing on the Organization in Ricoh     210
     Mikihisa Nakano, Kyoto Sangyo University
Case 24 Improving Preparedness in Supply Chain Risk Management at Jacket     220
     Jury Gualandris, Università degli studi di Bergamo
     Matteo Kalchschmidt, Università degli studi di Bergamo
Case 25 Supply Chain Strategy at Zophin Pharma     229
     Arqum Mateen, Indian Institute of Management
Case 26 Waste to Wealth—A Distant Dream?: Challenges in the Waste Disposal Supply Chain in Bangalore, India     233
     M. Ramasubramaniam, Loyola Institute for Business Administration
     P. Chandiran, Loyola Institute for Business Administration
Case 27 Transitioning the Supply Network of Chennai Engineering Ltd to Cloud Computing     241
     N. Chandrasekaran, Take Solutions, Ltd. & Loyola Institute for Business Administration
Case 28 Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive     254
     Satish Kumar, Indian Institute of Management
     Dileep More, Indian Institute of Management
Case 29 When a Western 3PL Meets an Asian 3PL, Something Magical Happens     267
     Shong-Iee Ivan Su, Soochow University
Case 30 Supply Chain Risk Management for Macro Risks     274
     Matthias Klumpp, FOM University of Applied Sciences
     Hella Abidi, FOM University of Applied Sciences
Index     285

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ISBN-10: 0-13-336731-2

ISBN-13: 978-0-13-336731-7

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