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Technical Communication, 14th Edition

By John M. Lannon, Laura J. Gurak

Published by Pearson

Published Date: Jan 5, 2016

Description

For courses in Technical Communication.


Comprehensive, user-friendly instruction in workplace writing, technical communication, business writing

Today’s employees are tasked with writing documents such as emails, memos, letters, and informal reports, as well as more complex forms of communications such as formal reports, proposals, web pages, and presentations. Technical Communication, Fourteenth Edition builds upon the authority of the previous editions byclearly guiding students to write documents persuasively, effectively, and with an eye towards technological innovations and global communications. It incorporates the interpersonal, logical, ethical, and cultural demands of these different forms of workplace communications and provides students with the necessary skills to navigate these nuisances. Building on research and writing skills and touching on the importance of ethics, the authors prepare students for technical writing in any field. 

 

Also available with MyWritingLab™

MyWritingLab is an online homework, tutorial, and assessment program designed to work with this text to engage readers and improve results. Within its structured environment, readers practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. In addition to the full eText, activities directly from the text are available within MyWritingLab. These include the written assignments, readings from the text, review exercises and more.


Note: You are purchasing a standalone product; MyWritingLab does not come packaged with this content. Students, if interested in purchasing this title with MyWritingLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.


If you would like to purchase both the physical text and MyWritingLab, search for:


0134271955 / 9780134271958 Technical Communication Plus MyWritingLab with Pearson eText — Access Card Package

Package consists of:

  • 0133944131 / 9780133944136  MyWritingLab with Pearson eText — Access Card
  • 013394414X / 9780133944143  MyWritingLab with Pearson eText — Inside Star Sticker
  • 0134118499 / 9780134118499  Technical Communication

Table of Contents

I: COMMUNICATING IN THE WORKPLACE

1. Introduction to Technical Communication

2. Meeting the Needs of Specific Audiences

3. Persuading Your Audience

4. Weighing the Ethical Issues

5. Teamwork and Global Considerations

6. An Overview of the Technical Writing Process

 

II. THE RESEARCH PROCESS

7. Thinking Critically About the Research Process

8. Evaluating and Interpreting Information

9. Summarizing Research Findings and Other Information

 

III. ORGANIZATION, STYLE, AND VISUAL DESIGN

10. Organizing for Readers

11. Editing for a Professional Style and Tone

12. Designing Visual information

13. Designing Pages and Document


IV. SPECIFIC DOCUMENTS AND APPLICATIONS

14. Email and Text Messages

15. Workplace Memos and Letters

16. Resumes and other Job Search Materials

17. Technical Definitions

18. Technical Descriptions, Specifications, and Marketing Materials

19. Instructions and Procedures

20. Informal Reports

21. Formal Analytical Reports

22. Proposals

23. Oral Presentations and Video Conferencing

24. Blogs, Wikis, and Web Pages

25. Social Media

 

V. RESOURCES FOR TECHNICAL WRITERS

A Quick Guide to Documentation

A Quick Guide to Grammar, Usage, and Mechanics