PACKAGE ISBN-13: 9780135069318

By Paul R. Timm, Christopher G. Jones

Published by Prentice Hall

Published Date: Jul 3, 2008

Components of the Package:

Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
By David L. Goetsch, Stanley Davis

Technology and Customer Service: Profitable Relationship Building (NetEffect Series)
By Paul R. Timm, Christopher G. Jones

Purchase Info

ISBN-10: 0-13-506931-9

ISBN-13: 978-0-13-506931-8

Format: ValuePack

This title is currently unavailable on myPearsonStore.