Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings.
Written in a conversational style and featuring a clean, uncluttered page layout, Workplace Communications is designed to be accessible. The high quantity of examples, illustrations, and exercises emphasize practical applications to ensure the text is user-friendly. Workplace Communications is an ideal text to bridge business communication and technical communication courses.
Table of Contents
Chapter 1 The Keys to Successful Communication: Purpose, Audience, and Tone
Chapter 2 Memos and E-mail
Checklist: Evaluating a Memo or E-mail
Chapter 3 Business Letters
Checklist: Evaluating a Letter
Chapter 4 Effective Visuals: Tables, Graphs, Charts, and Illustrations
Principles of Effective Visuals
Checklist: Evaluating a Visual
Chapter 5 Short Reports: Page Design, Formats, and Types
Report Formats: Memo, Letter, and Booklet
Types of Reports
Checklist: Evaluating a Memo Report
Checklist: Evaluating a Letter Report
Checklist: Evaluating a Booklet Report
Chapter 6 Summaries
Types of Summaries: Descriptive, Informative, and Evaluative
Summarizing Print Sources
Summarizing Nonprint Sources
Checklist: Evaluating a Summary
Chapter 7 Fliers, Brochures, and Newsletters
Checklist: Evaluating a Flier
Checklist: Evaluating a Brochure
Checklist: Evaluating a Newsletter
Chapter 8 Instructions and Procedure Description
Checklist: Evaluating Instructions and Procedure Description
Chapter 9 Job Application Process: Letter, Résumé, Interview, and Follow-Up
Checklist: Evaluating an Application Letter, Résumé, and Follow-Up
Chapter 10 Oral Presentations: Preparation and Delivery
Introductions and Conclusions
Checklist: Evaluating a Public Speaker
Chapter 11 Proposals
Internal and External Proposals
Formats of Proposals
Objectives of Proposals
Checklist: Evaluating Proposal
Chapter 12 Long Reports: Format, Collaboration, and Documentation
Table of Contents
List of Illustrations
Checklist: Evaluating a Long Report
Appendix A: Ten Strategies to Improve Style
Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar
Format: Alternate Binding
This title is currently unavailable on myPearsonStore.
We recommend Workplace Communications: The Basics, 6th Edition as a replacement.
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$34.99 | ISBN-13: 978-0-205-83525-6