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Written and Interpersonal Communication, CourseSmart eTextbook, 4th Edition

By Harvey Wallace, Cliff Roberson

Published by Prentice Hall

Published Date: Jan 22, 2008

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For freshman/sophomore-level courses in communication and report writing for law enforcement, and special topics in policing.


This guide to communications in law enforcement and corrections helps students master the skills of both oral and written communication. Throughout the book, it addresses the grammar and the mechanics of writing and offers a complete treatment of verbal skills. Each chapter includes rules for improvement and writing exercises to develop one’s spelling, vocabulary and overall writing abilities. This edition features a new chapter on communicating with victims of crime, new sections on special communication issues and a student CD-ROM that contains actual search warrants, police reports and documents from police cases.   

Table of Contents

Chapter 1  The Need for Effective Communication

Chapter 2  Oral versus Written Communication

Chapter 3  The Communication Process

Chapter 4  Improvement of Communication

Chapter 5  Special Communications Issues

Chapter 6  Communicating in Public

Chapter 7  Basic Reports

Chapter 8  Drafting Affidavits and The Use of Reports in Court

Chapter 9  Questioning

Chapter 11 Interviewing as an Art

Chapter 12  Hostage Negotiations

Chapter 13  Law Enforcement Records

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Written and Interpersonal Communication, CourseSmart eTextbook, 4th Edition
Format: Safari Book

$41.99 | ISBN-13: 978-0-13-208293-8